Problem Solving in Organizations - Joan Ernst van Aken, Hans Berends, Hans van der Bij

Problem Solving in Organizations

A Methodological Handbook for Business Students
Buch | Hardcover
198 Seiten
2007
Cambridge University Press (Verlag)
978-0-521-86976-8 (ISBN)
42,35 inkl. MwSt
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This concise guide to the design and execution of practical projects in real organizational settings outlines a methodology which is both result-oriented and theory-based. It provides in-depth discussion of the various steps in the process of business problem solving, while examining technical, economic, political and cultural aspects of problems.
This concise introduction to the methodology of Business Problem Solving (BPS) is an indispensable guide to the design and execution of practical projects in real organizational settings. The methodology is both result-oriented and theory-based, encouraging students to use the knowledge gained on their disciplinary courses, and showing them how to do so in a fuzzy, ambiguous and politically charged real life business context. The book provides in-depth discussion of the various steps in the process of business problem solving. Rather than presenting the methodology as a recipe to be followed, the authors demonstrate how to adapt the approach to specific situations and to be flexible in scheduling the work at various steps in the process. It will be indispensable to MBA students who are undertaking their own field work.

Dr Joan Ernst van Aken is Professor of Organization Science at the Department of Organization Science and Marketing of the Faculty Technology Management, Eindhoven University of Technology, The Netherlands. Dr Hans Berends is Assistant Professor in the Department of Organization Science and Marketing of the Faculty Technology Management, Eindhoven University of Technology, The Netherlands. Dr Hans van der Bij is Assistant Professor in the Department of Organization Science and Marketing of the Faculty Technology Management, Eindhoven University of Technology, The Netherlands.

Preface; Part I. Fundamentals: 1. Scope and nature of this book; 2. The business problem solving project; 3. Design-focused business problem solving; 4. Theory-driven business problem solving; Part II. The Business Problem Solving Project: 5. Intake and orientation; 6. Theory-driven diagnosis of performance-related business problems; 7. Solution design; 8. Change plan design and the actual change process; 9. Termination, evaluation and reflection; Part III. On Methods: 10. Qualitative research methods; 11. Searching and using scientific literature; 12. Quality criteria for analysis results; Part IV. Conclusion: 13. Concluding remarks; References; Index.

Erscheint lt. Verlag 25.1.2007
Verlagsort Cambridge
Sprache englisch
Maße 178 x 253 mm
Gewicht 570 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
ISBN-10 0-521-86976-5 / 0521869765
ISBN-13 978-0-521-86976-8 / 9780521869768
Zustand Neuware
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