Essentials of Contemporary Management with Student CD-ROM

Gareth Jones received a B.A. in economics psychology and a Ph.D. in management from the University of Lancaster, United Kingdom. He currently is a professor of management in the Lowry Mays College and Graduate School of Business at Texas A&M University. Dr. Jones pursues research interests in strategic management and organizational theory and is well-known for his research that applies transaction cost analysis to explain many forms of strategic and organizational behavior. He also studies the complex and changing relationships between competitive advantage and information technology in the 2010s. He has published many articles in leading journals and his research has appeared in the Academy of Management Review, the Journal of International Business Studies, and Human Relations. His books are widely recognized for their innovative, contemporary content and for the clarity with which they communicate complex, real-world issues to students. Jennifer George received a B.A. in psychology and sociology from Wesleyan University, an M.B.A. in finance from New York University, and a Ph.D. in management and organizational behavior from New York University. She is professor of management in the Lowry Mays College and Graduate School of Business at Texas A&M University and also the Mary Gibbs Jones Professor of Management and Professor of Psychology in the Jesse H. Jones Graduate School of Business at Rice University. Dr. George specializes in organizational behavior and is well known for her research on mood and emotion in the workplace, their determinants, and their effects on various individual and group-level work outcomes. She is a fellow in the Academy of Management, the American Psychological Association, the Association for Psychological Science, and the Society for Industrial and Organizational Psychology and is a member of the Society for Organizational Behavior.

Part One: MANAGEMENTChapter 1: The Management ProcessAppendix: History of Management ThoughtChapter 2: Who Are Managers and Entrepreneurs?Appendix: Career DevelopmentPart Two: THE ENVIRONMENT OF MANAGEMENTChapter 3: Managing Ethics and DiversityChapter 4: Managing in a Global EnvironmentPart 3: MANAGING PLANNING AND DECISION MAKINGChapter 5: Decision Making, Learning, Creativity, and InnovationChapter 6: Planning, Strategy, and ChangePart Four: ORGANIZINGChapter 7: Organizing: Designing Organizational Structure Chapter 8: Organizing: Control and CultureAppendix: Managing Organizational ChangePart Five: LEADING INDIVIDUALS AND GROUPSChapter 9: MotivationChapter 10: Leadership and ManagementChapter 11: Effective Team ManagementChapter 12: Effective Management of Human ResourcesPart Six: CONTROLLING ESSENTIAL OPERATIONS AND PROCESSESChapter 13: Communication and Information Technology ManagementChapter 14: Operations Management: Managing Vital Operations and Processes