Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants - Paul Cherry

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

(Autor)

Buch | Softcover
192 Seiten
2018
Amacom (Verlag)
978-0-8144-7339-9 (ISBN)
18,50 inkl. MwSt
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Helps readers use advanced questioning techniques to sell their products based on value to the customer, not on price - and increase their success rate as a result. This book contains examples, exercises, and hundreds of sample questions. It is a resource for connecting with customers, understanding what they need, and closing more sales, faster.
"Simply knowing the right questions to ask can make the difference between finalizing a sale or losing it. Most salespeople have extensive knowledge of their products, but many fail to ask the questions that will help them uncover the real needs of their customers.



Questions That Sell helps readers use advanced questioning techniques to sell their products based on value to the customer, not on price -- and increase their success rate as a result. The book contains powerful examples, exercises, and hundreds of sample questions, including:



* Vision Questions: Tap into a customers’ needs and desires for the future

* Questions to Uncover Problems: Fix something that’s not working for the client

* Pay-Off Questions: Get customers to articulate for themselves how much the product or service is worth



Questions That Sell is an invaluable resource for connecting with customers, understanding what they need, and closing more sales, faster."

Paul Cherry is president and CEO of Performance Based Results, an international sales and leadership training organization, where he teaches more than 3,000 sales professionals a year. He has written for The Selling Advantage, What’s Working in Sales Management, and other popular industry publications.

"Introduction



CHAPTER 1. Boring or Engaging: How Do Your Questions Measure Up?



CHAPTER 2. Getting to Know Prospective Clients



CHAPTER 3. Managing Business Opportunities: The Qualifying Process



CHAPTER 4. Getting Your Customers Talking: Expansion and Comparison Questions



CHAPTER 5. Are You a Consultant or Product Peddler? The Educational Question



CHAPTER 6. Directing the Conversation: Lock-On and Impact Questions



CHAPTER 7. Back to the Future: Vision Questions



CHAPTER 8. Getting Past What If? Objections and Stalls



CHAPTER 9. Putting It All Together



CHAPTER 10. Conclusion



APPENDIX A. Show Me the Money! How to Create Value so Price Is No Longer an Issue

APPENDIX B. Using E-Mail and Voice Mail

APPENDIX C. Seeing the Plan in Action

Index"

Erscheint lt. Verlag 23.2.2018
Verlagsort New York
Sprache englisch
Maße 61 x 90 mm
Gewicht 1 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
ISBN-10 0-8144-7339-3 / 0814473393
ISBN-13 978-0-8144-7339-9 / 9780814473399
Zustand Neuware
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