Beyond Delivery

EDWARD PECK is Professor of Healthcare Partnerships, School of Public Policy, University of Birmingham, UK, and Director of the Health Services Management Centre, UK. He is especially interested in the theory and practice of organizational development. His recent books include Managing Networks of Twenty-First Century Organisations (with Perri 6, 2006) and Organisational Development in Healthcare: Approaches, Innovations and Achievements (2005). PERRI 6 is Professor of Social Policy at Nottingham Trent University, UK. His recent books include Managing Networks of Twenty-First Century Organisations (with Edward Peck, 2006), E-governance: Styles of Political Judgment in the Information Age Polity (2004) and Towards Holistic Governance: The New Reform Agenda (2002).

List of Figures Acknowledgements List of Abbreviations in the Text Introduction Beyond 'Delivery': Policy Implementation as Organizational Process Achieving Settlements between Ways of Organizing Memory, Forgetting, Time Horizons and Capability in Organizations Meetings as Rituals Money and the Organizational Process: Organizational Capability and the Relationship between Structure and Agency Varieties of Networks and Policy Implementation Implementation as Adoption of Innovation Organizational Development in the Organizational Settlement and Sense-Making Epilogue: Settlements and Sense-Making Endnotes References Index