Telecom For Dummies
For Dummies (Verlag)
978-0-471-77085-5 (ISBN)
Find out how to manage your telecom services and save your company money!
Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services
Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals
Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure
Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems
Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs
Stephen Olejniczak is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.
Introduction 1
Part I: The ABCs of Telecom Service 7
Chapter 1: A Buyer’s Scoop on Telecom 9
Chapter 2: Making (And Living with) Telecom Decisions 23
Chapter 3: Getting Around the Telecom Neighborhood 43
Part II: Reviewing Telecom Products and Prices 53
Chapter 4: Understanding Dedicated Service Requirements 55
Chapter 5: Meeting Toll-Free Service, the Red-Headed Stepchild of Telecom 65
Chapter 6: Getting the Non-Accountant’s Guide to Your Phone Bill 89
Part III: Ordering and Setting Up Telecom Service 111
Chapter 7: Ordering Regular Phone Lines and New Long-Distance Service 113
Chapter 8: Ordering Dedicated Service 133
Chapter 9: Ordering Toll-Free Service 165
Chapter 10: Activating Your Dedicated Circuit and Toll-Free Numbers 193
Part IV: Taking Care of Your Telecom System 209
Chapter 11: Maintaining Your Telecom Services 211
Chapter 12: Troubleshooting Switched Network Issues 233
Chapter 13: Troubleshooting Your Dedicated Circuits 259
Part V: What’s Hot (Or Just Geeky) in the Telecom World 293
Chapter 14: Transferring Data, Not Just Voice Content 295
Chapter 15: Riding the Internet Wave: VoIP 309
Part VI: The Part of Tens 325
Chapter 16: Ten Acronyms and What They Really Mean 327
Chapter 17: Ten Troublesome Telecom Traits to Avoid 331
Chapter 18: Ten Places to Go for Hints and Help 337
Appendix: Making a Loopback Plug 343
Index 347
| Erscheint lt. Verlag | 11.4.2006 |
|---|---|
| Sprache | englisch |
| Maße | 188 x 231 mm |
| Gewicht | 544 g |
| Themenwelt | Sozialwissenschaften ► Kommunikation / Medien ► Allgemeines / Lexika |
| Sozialwissenschaften ► Kommunikation / Medien ► Journalistik | |
| Wirtschaft | |
| ISBN-10 | 0-471-77085-X / 047177085X |
| ISBN-13 | 978-0-471-77085-5 / 9780471770855 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
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