Plunkett's E-Commerce & Internet Business Almanac 2024

Introduction
How to Use This Book
Chapter 1: Major Trends Affecting the E-Commerce & Internet Business
1) Introduction to the E-Commerce & Internet Business
2) Bricks, Clicks and Catalogs Create Synergies While Online Sales Growth Surges
3) Amazon's Online Market Share Dominates/Temu & Shein Compete Aggressively
4) Package and Food Delivery by Drone
5) Wi-Fi Enables Wireless Traffic Growth, Including the Internet of Things (IoT)
6) Global Internet Market Tops 5.40 Billion Users/Ultrafast Broadband Expands, both Fixed and Wireless
7) Fiber-to-the-Home (FTTH) Gains Traction
8) Cloud Computing and Software as a Service (SaaS) Point the Way to the Future
9) China Is the World's Largest E-Commerce Market and Continues to Boom
10) India Is the New E-Commerce Battle Ground
11) Overview of the Social Media Industry/TikTok Soars to 150 U.S. Million Users, Faces Ownership Legislation
12) Social Media Rakes in Global Online Shopping and Ad Revenues
13) Digital & Search Advertising Has Larger Share of U.S. Advertising Market Than TV
14) Programmatic Ad Buying Dominates the Digital Media Market
15) Online Travel Agencies (OTAs) /Hotels Fight to Keep Control of the Customer
16) Pandora and Spotify Lead in Streaming Music Via Internet Radio but Face Challenge from Apple Music/SiriusXM Tops 33.97 Million Subscribers
17) Overview of the Mobile Apps Industry
18) Quality of Care and Health Care Outcomes Data Are Available Online, Creating a New Level of Transparency
19) Smartphones and Neobanks Replace Bank Branches and Tellers
20) Insurance Direct Selling and E-Commerce Grow
21) The Internet of Things (IoT) and M2M to Boom, Enhanced by Artificial Intelligence (AI)/Open New Avenues for Hacking
22) Designers and Manufacturers Bypass the Middleman with Direct-to-Consumer Online Business Models
23) Fashion Rental Pioneered by Online Apparel Firm Rent the Runway
24) Smaller Satellites (SmallSats and CubeSats) and Low Earth Orbit Revolutionize Telecommunications
25) Sharing Economy Gains Market Share in Travel with Online Sites Like Airbnb, Vrbo and Many Global Competitors
26) Digital Assistants Include Amazon's Echo and Google's Home/Alexa and Similar Software Power Third-Party Developers
27) Amazon Becomes One of the World's Leading Sellers of Apparel and Shoes
28) The Metaverse Has Difficulties Gaining Steam
29) OpenAI (ChatGPT), StabilityAI, Anthropic (Claude) and Others Launch Impressive Tools that Generate Text, Art, Code and Smart ChatBots
30) Virtual Reality/Augmented Reality and 3-D Technologies Create Opportunities for the Tech Industry/Immersion Games to Grow
31) Regulatory Environment Is Challenging for Online Businesses and Social Media
Chapter 2: E-Commerce & Internet Business Statistics
Ecommerce & Internet Business Statistics and Market Size Overview
U.S. Computer Software & Related Services Quarterly Revenue: Q4 2022-Q3 2023
U.S. Retail Trade and Ecommerce Sales: 2019-2022
Total & Ecommerce Sales for Electronic Shopping & Mail-Order Houses, by Merchandise Line, U.S.: 2019-2022
Internet Publishing & Broadcasting & Web Search Portals: Estimated Revenue U.S.: 2017-2023
Internet Access Technologies Compared
Number of Business & Residential High Speed Internet Lines, U.S.: 2019-2024
Amazon.com, Inc. Annual Sales & Income: 2017-2023
Employment in Ecommerce & Internet-related Fields, U.S.: 2002-2023
Estimated Quarterly U.S. Retail and Ecommerce Sales: 1st Quarter 2012-3rd Quarter 2023
Chapter 3: Important E-Commerce & Internet Business Contacts (Addresses, Phone Numbers and Internet Sites)
Chapter 4: THE E-COMMERCE 500: Who They Are and How They Were Chosen
Index of Companies Within Industry Groups
Alphabetical Index
Index of Headquarters Location by U.S. State
Index of Non-U.S. Headquarters Location by Country
Individual Data Profiles on Each of THE E-COMMERCE 500
Additional Indexes
Index of Hot Spots for Advancement for Women/Minorities
Index by Subsidiaries, Brand Names and Selected Affiliations
A Short E-Commerce & Internet Business Glossary