Critical Analysis of British Airways' Operation Management (eBook)

Academic Paper from the year 2024 in the subject Business economics - Operations Research, grade: A, , course: Business Management, language: English, abstract: The long-term performance of the aircraft industry depends on effective operations management. British Airways, one of the biggest airlines in the United Kingdom, offers a significant operations management case study. This study asks: How much impact do the performance goals have on five operations, the typology model (4Vs), and operational strategies that helped British Airways in its success? The report structure allows for an extensive understanding of this issue. This study is the basis for discussing five performance targets, the 4Vs, and operational principles. British Airways case study is utilized to support the theoretical principles.

The aim is to demonstrate the usefulness of operation management concepts with the 4Vs typology. The study will show if the theoretical principles are adequately realized in British Airways’ organizational activities and what impact these activities have. Following this analysis, the report will present specific and concrete recommendations, along with a brief overview of critical findings. It will present the major findings of this research and also suggest ways in which British Airways can either improve or strengthen its operations. A systematic approach guarantees consistency from morphological bases to the manifestation of various activities and also concludes observations stemming from an operations management case study.