Operations and Supply Chain Management: 2024 Release ISE

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

1 Introduction to Operations Management
2 Competitiveness, Strategy, and Productivity 
3 Forecasting 
4 Product and Service Design 
   Supplement to 4 Reliability 
5 Strategic Capacity Planning for Products and Services 
   Supplement to 5 Decision Theory
6 Process Selection and Facility Layout 
7 Work Design and Measurement 
   Supplement to 7 Learning Curves 
8 Location Planning and Analysis 
9 Management of Quality 
10 Quality Control 
11 Aggregate Planning and Master Scheduling
12 Inventory Management 
13 MRP and ERP 
14 JIT and Lean Operations 
     Supplement to14 Maintenance 
15 Supply Chain Management 
16 Scheduling 
17 Project Management 
18 Management of Waiting Lines 
19 Linear Programming 
Appendix A: Answers to Selected Problems 
Appendix B: Tables 
Appendix C: Working with the Normal Distribution 
Appendix D: Ten Things to Remember Beyond the Final Exam