Lean Six Sigma

Terra Vanzant Stern, PhD, PMP, SPHR/GPHR is a Six Sigma Master Black Belt and technical writer. Her publications include books, white papers, and articles in the areas of leadership development, ethics, critical thinking, project management, and Lean Six Sigma. Dr. Vanzant Stern is the CEO of Simple, Smart Decision-Making, Inc. dba, SSD Global Solutions (SSD) and the inventor of Leaner Six Sigma (LrSS)™. LrSS™ is a methodology used to simplify the popular process improvement theory, Lean Six Sigma. SSD is a federal government contractor who is also a preferred vendor by the State of Colorado. SSD’s client list includes recognized names such as Southern California Edison, Tennessee Valley Authority, Fidelity Insurance, and Blue Cross/Blue Shield. SSD has an international presence working in countries such as Cameroon Africa. Dr. Vanzant Stern served as the Chair of the ASQ Lean Enterprise Division as well as ASQ Denver Section. Prior board positions have also included the Director, Strategic Planning, for the Colorado Human Resource Association (CHRA) and the Ethics Committee for the State of Colorado Office of Economic Development. She currently is on the board of the Colorado Lean Network.

Preface. Acknowledgments. Author. SECTION I NEW GLOBAL STANDARDS. 1 ISO 13053 International Standard for Six Sigma. 2 Lean Project Management. 3 Lean Government in the United States. SECTION II LEAN SIX SIGMA, OPERATIONAL EXCELLENCE, AND CONTINUOUS IMPROVEMENT. 4 Core Knowledge. 5 Lean Six Sigma Basics. 6 Analytical Problem-Solving Tools. 7 DMAIC Basics. 8 Define. 9 Measure. 10 Analyze. 11 Improve. 12 Control. 13 Summary of DMAIC. SECTION III INTERNATIONAL IMPLEMENTATION OF PROCESS IMPROVEMENT PROGRAMS. 14 Additional Lean Six Sigma Tools. 15 Quick Start Guide. 16 Leadership Challenge. 17 Change Management. 18 Training Modules: Using Instructional Systems Design for Lean Six Sigma Training. SECTION IV LEAN SIX SIGMA APPLICATIONS. 19 Lean Six Sigma in Healthcare: Medical Facilities. 20 Lean Six Sigma and the Medical Device Industry. 21 From Efficiency to Intelligence: Unleashing the Power of Lean Six Sigma in AI. 22 Lean Six Sigma in Innovative Thinking and Design. SECTION V INTERNATIONAL LEAN SIX SIGMA AREAS OF COMPETENCY AND RESOURCE MATERIALS. Appendix One A Brief History of Lean Six Sigma. Appendix Two Pandemic Proofing the Future with Lean Six Sigma. Appendix Three Competency Models. Reference Materials. Index.