Management In A Changing World (eBook)

Jakada Imani is the CEO of The Management Center, a nonprofit capacity-building organization based in Washington, DC. He is a coach and trainer with more than 30 years' experience working in racial, social, and economic justice movements. Monna Wong is the Chief Content Officer at The Management Center. She is a facilitator, organizer, and writer who has led teams in Ohio, Maryland, Maine, and California to build power for LGBTQ and Asian Pacific Islander communities. Bex Ahuja is the Managing Director at Rockwood Leadership Institute. Bex is a seasoned campaign strategist, organizer, trainer, and senior leader with 18 years experience working at the intersection of movement-building, leadership development, and racial and gender justice.

Foreword vii

Acknowledgments xi

Introduction 1

Chapter 1: the Fundamentals of Effective Management 7

Chapter 2: Building Relationships 23

Chapter 3: Delegating Effectively 45

Chapter 4: Defining Roles and Goals 67

Chapter 5: Making Decisions and Prioritizing 91

Chapter 6: Hiring and Building Your Team 107

Chapter 7: Giving Feedback and Evaluating Performance 135

Chapter 8: Investing in People 161

Chapter 9: Addressing Performance Problems 173

Chapter 10: Managing Up and Sideways 197

Chapter 11: Building a Healthy Culture 207

Chapter 12: Conclusion 225

About the Authors 229

Index 231