Effective Leadership and Management in Nursing

Eleanor J. Sullivan, PhD, RN, FAAN, is the former dean of the University Kansas School of Nursing and past president of Sigma Theta Tau International. She has served on the board of directors of the American Association of Colleges of Nursing and on the advisory council of the National Institute on Alcohol Abuse and Alcoholism at the National Institutes of Health, among other professional positions. Dr. Sullivan is known for her publications in nursing, including this award-winning textbook, Effective Leadership & Management in Nursing, and most recently, Becoming Influential: A Guide for Nurses from Prentice Hall. Other publications include Creating Nursing's Future: Issues, Opportunities and Challenges and Nursing Care for Clients with Substance Abuse. From 1997 to 2002, she served as editor of the Journal of Professional Nursing, the official journal of the American Association of Colleges of Nursing. Today Dr. Sullivan is a professional speaker and mystery author. Her first mystery, Twice Dead, features nurse sleuth Monika Everhardt. By showing nursing realistically, she hopes that readers will understand the complexity of nursing care and the skills and knowledge involved in being a nurse. Deadly Diversion, the second book in the series, was recently released by Hilliard & Harris.

I. UNDERSTANDING NURSING MANAGEMENT AND ORGANIZATION.

 1. Introduction to Nursing Management.
 2. How Organizations Are Designed.
 3. How Nursing Care Is Delivered.
 4. Leading and Managing.
 5. Understanding Legal and Ethical Issues.
 6. Handling Power and Politics.
II. KEY SKILLS IN NURSING MANAGEMENT.

 7. Thinking Critically, Making Decisions, Solving Problems.
 8. Communicating Effectively.
 9. Handling Conflict.
10. Delegating Successfully.
11. Building and Managing Teams.
12. Budgeting and Managing Resources.
13. Managing and Improving Quality.
14. Using Healthcare Technology Systems.
15. Managing Stress and Time.
16. Initiating and Managing Change.
III. MANAGING HUMAN RESOURCES.

17. Handling Staffing and Scheduling.
18. Recruiting and Selecting Staff.
19. Motivating and Developing Staff.
20. Evaluating Staff Performance.
21. Coaching, Disciplining, and Terminating Staff.
22. Reducing Turnover, Retaining Staff.
23. Managing Absenteeism and Other Staff Problems.
24. Collective Bargaining.
Index.