Employee satisfaction. Determining and improving employee satisfaction (eBook)

Project Report from the year 2009 in the subject Leadership and Human Resources - Employee Motivation, Employee Satisfaction, grade: 1,5, , language: English, abstract: "Only satisfied employees are good employees"

What is satisfaction? What is motivation? What are the methods? How can we find out whether employees are satisfied?

Based on these questions, this project will conduct an employee survey using an anonymous questionnaire to make employee satisfaction measurable. Since employees are an important asset in a company and their job satisfaction affects the success of the business, this should be done extremely carefully.
First, the current level of satisfaction must be determined, then ways can be sought to improve satisfaction even further.

Satisfaction should be improved because it results in increased motivation - it is, so to speak, the basic prerequisite for motivated employees.
The aim of the project is, after evaluation of the questionnaires, to introduce targeted measures through which employee satisfaction can be improved and thus the working atmosphere can experience a positive development. In addition, the employees are to be motivated by new ideas, if necessary.

The working atmosphere is understood to mean the interaction between colleagues and the interaction between managers and employees. If, for example, there is rivalry between departments, this has a bad effect on the working atmosphere and thus disrupts the smooth running of the company.

This can go so far that even the customer may notice any disputes, or at least notice the bad atmosphere. In such an environment, the performance of an
of an employee could drop sharply. It must therefore be ensured that the working atmosphere is positively influenced. In companies with a good working atmosphere, the sickness rate is also often much lower. People who enjoy their work are less likely to take sick leave.