Brand Fusion

Dr Terence Smith, with a PhD in Marketing, has taught Marketing over a period of 20+ years in Higher Education and for the Chartered Institute of Marketing for which he was also part of the CIM Technical Committee which helped translate contemporary marketing practice and integrate the latest academic thinking into the development of the current CIM Post-Graduate curricula. Previously, he was a practitioner in a broad range of marketing management roles in B2B and as a partner in an SME. He has been involved in consultative projects for SMEs in microbiological manufacture, retail catering and commercial design and has authored many texts, book chapters and academic articles on marketing. Terry has authored a major textbook which explores the theory/practice in the areas of marketing, integrated marketing communications and branding: 'Marketing Communications: A Brand Narrative Approach' by Wiley, and also an academic monograph 'The Roots and Uses of Marketing Knowledge: A Critical Inquiry into the Theory and Practice of Marketing' by De Gruyter. Dr Tom Williams, with a PhD in Branding and Sociology from Lancaster University, Founder and Managing Director of FUZE Research which fuses a blend of latest academic-commercial research to help clients build insight-driven systems based on customer-people-culture, with brand strategy at the heart of these solutions. FUZE have a track record of delivering impact to help clients develop an evidence-based and learning culture. FUZE works with a broad range of clients and sectors such as: global brands owned by Legal & General Plc; SkyZone owned by the CircusTrix; Universities in the UK; nationally renowned tourist attractions (e.g. Tatton Park); world renowned destinations such as the Lake District Park UNESCO World Heritage Site; and technology organisations operating globally. Formerly Associate Head of Department at Chester Business School, Tom was the Executive MBA Director responsible for the development, recruitment and delivery of this programme and working with a number of corporate businesses such as DELL-EMC, MBNA, Bank of America, Essar Fuels, HSBC, as well as nationally recognised charities, large public sector organisations and diverse engineering companies and start-ups. He currently holds a role as Visiting Professor in Management at the University of Chester. Tom has also authored various academic journals, conferences papers, local economic strategies that for Local Economic Partnerships. He was also awarded the Santander International Research Excellence Award for his academic research project and paper.

lt;p> Chapter 1 Overview

Section 2 The Foundations of Theory and Practice

Chapter 2 Developing brand strategy: roots, resources and relationships

Chapter 3 Managing meaning: social dominant logic

Section 3 The Development of Strategy

Chapter 4 Managing the alignment of strategy: purpose, proposition and positioning

Chapter 5 Managing customer-company fusion: customer experience management

Chapter 6 Managing strategic segementation: customer insights from data

Chapter 7 Managing the customer journey: strategic service approaches to the consumption experience

Chapter 8 Managing the conversation: integrated marketing communications

Chapter 9 Managing brand equity: tangbile results from intangible assets

Section 4 The Application of Purpose and Practice

Chapter 10 Legal & Genereal: inclusive capitalism - change, sustainability and purpose

Chapter 11 Inspired Villlages: purpose, values and alignment

Chapter 12 Small is beautiful: big ambitions for SMEs

Chapter 13 Festival of Thrift: sustainability through brand community

Chapter 14 Headspace: immersive digital meditation and mindfulness

Chapter 15: Freedome: building franchise equity

Chapter 16 University of Cumbria: brand anchor, pledge and persona

Chapter 17 Dell Technologies: person to person in B2B

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"Terry Smith and Tom Williams provide an expansive, insightful, and engaging case for why marketers and business strategists downplay the importance of brand purpose at their own peril. They make this case through a unique blend of practical insight, academic research, and industry examples -- which is no surprise given their own experiences as entrepreneurs, researchers, instructors, and brand strategists. Brand Fusion: Purpose Driven Brand Strategy provides a wealth of informative examples across industries which are informative and thought provoking. I was energized to redouble purpose-driven brand marketing efforts after reading this book and am confident other practitioners will feel the same."

Josh Cole, Senior Vice President Marketing at Sandbox VR, formerly held CMO and other executive roles with TITLE Boxing Clubs, Sky Zone and Universal Studios

"Purpose is the starting point for the development of a meaningful business strategy that engages multiple stakeholders. In our unprecedented times there has never been a more important time for organisations to clearly define and articulate their intent to be a force for good. 'Brand Fusion: purpose-driven brand strategies', provides a brilliant overview and practical guide to why purpose and evaluating meaning is the critical ingredient to leading sustainable brands. You MUST read this book to be equipped for future success".

Ben Renshaw, author of 'Purpose', 'Being', and 'Love Work'.

"Brand Fusion: Purpose Driven Brand Strategy is a great textbook that bridges the gap in the market where theory, application and evaluation of real life case studies uniquely blend together to form an exciting and thought provoking read. It is great to see a book that is not only aligned with the professional body learning objectives but that offers practical and purpose-driven brand strategies for organisations wishing to successfully develop their brand. I would highly recommend this text to students and practitioners alike".

Dr Ian Grime, Senior Examiner CIM - Managing Brands (Level 6)

"Brand Fusion: Purpose Driven Brand Strategy. Branding is even more important in an essentially new sustainable world which has survived a pandemic, and 'Brand Fusion' is a unique hard hitting book which explores the fusion between user experience and customer experience, management of big data and digital technology to develop effective purpose driven brand strategies, which are required in a more demanding and results driven environment. This excellent topical book offers practitioners a data driven logical and effective approach to devising sustainable brand strategy, and it provides students detailed contemporary case studies, which highlight a range of effective strategic branding approaches used within charities, SMEs, B2B, services and FMCG organisations. This incisive book covers a wealth of valuable aspects of marketing and strategy and so is a very necessary tool for students studying for degree, postgraduate and professional body qualifications".

Professor Ruth Ashford, Emeritus Professor, Former Chief Examiner Chartered Institute of Marketing

"This book captures the essence and importance of brand strategy as purpose-driven, customer-focused and stakeholder co-created asset for organisations. It provides the most contemporary, yet authentic, value-based insights encompassing varied cases that bring to life the aspect of data-driven and technology powered brand management and strategy development. It should be proposed on core reading lists for brand management degree programs and professional marketing courses as it tactfully amalgamates theory, practice and application as a fusion of contemporary practices through its 'live case' approach. It has also cleverly captured the aspect of strategic brand management through evidence-based research which should be useful for corporate brand leaders and those small and medium sized business owners, for impactful dissemination of branding strategies, both at strategic and operational platforms".

Professor Vish Maheshwari, Associate Dean Academic - Student Experience University of Salford