HCI in Business, Government and Organizations

Electronic, Mobile and Ubiquitous Commerce.- Consumers´ Acceptance of a Voice Commerce Application in FMCG in Germany, U.S. and U.K..- A Survey Study on Successful Marketing Factors for Douyin (Tik-Tok).- Research on Experience Evaluation of Taobao Shopping Platform Service.- Enhanced Product Presentation with Augmented Reality: The Role of Affective Reactions and Authenticity.- Dimensions of Retail Customer Experience and Its Outcomes: A Literature Review and Directions for Future Research.- Users' Reception of Product Recommendations: Analyses Based on Eye Tracking Data.- Augmented Reality: Does it Encourage Customer Loyalty.- Application of User Research in E-commerce App Design.- Social Commerce: The Mediating Effects of Trust and Value Co-Creation on Social Sharing and Shopping Intentions.- Dark Patterns in Online Shopping: Of Sneaky Tricks, Perceived Annoyance and Respective Brand Trust.- Methodical Framework and Case Study for mpowering Customer-Centricity in an E-Commerce Agency-the Experience Logic as Key Component of User Experience Practices within gile IT Project Teams.- HCI in Finance and Industry.- How Blockchain Innovations Emerge: From the Perspective of Knowledge Search.- The Impact of Integrated Market power on Trade Credit and Cash Holding in US Retail Sector.- Disentangling Technostress and Financial Stress Impacts on Users' Psychophysiological Responses and Coping Behaviors in the Context of Mobile Banking.- Structure-Behavior Coalescence Method for Mobile Payment FinTech Service Systems Design.- Human factors in Industry 4.0 and Lean Information Management: Remodeling the Instructions in a Shop Floor.- Customer Solution Design - A New Agile Role Needed in the Automotive Industry to Support Digital Transformation.- Mobile Wallet Adoption: Does Ubiquity Make a Difference.- Transferring Customers Trust and Loyalty on Offline Banks towards Online Payment Platforms in Integrated Ecosystem.- Information Technology as Enabler of Transparency in Food Supply Chains - An Empirical Study.- Work and Business Operations.- The New Normal? Motivators for and Hindrances to Telework.- Addressing the "Unseens": Digital Wellbeing in the Remote Workplace.- An Analysis and Evaluation of the Design Space for Online Job Hunting and Recruitment Software.- Perceptions of Using Tracking and Tracing Systems in Work Environments.- A User Interface for Personalising WS-BPEL Scenarios.- Blockchain-Based Load Carrier Management in the Physical Internet.- The Study of Factors Influencing the Adoption of Cloud-Based ERP System: The Perspective of Transaction Cost Economics.- Organizational Resilience: Examining the Influence of Information Cost and Organizational Capacity on Business Continuity Management.- Innovation, Collaboration, and Knowledge Sharing.- A Study of Teamwork's Productivity and Search Behavior Using Talent Themes for Grouping.- The Effect of Gamification on Knowledge Contribution in Online Q&A Communities: A Perspective of Social Comparison.- Usability Assessment of a Jurisprudence System.- Inside-out: How Internal Social Media Platforms Can Accelerate Innovation and Push External Crowdsourcing towards New Frontiers.- The Need for New Education Platforms that Support Inclusive Social Learning: A Case Study of Online and Hybrid K-12 Learning Experience During the COVID-19 Pandemic.- Enterprise Social Media Use in Classroom Team Project: A Mixed-Methods Exploration of the Effects of Affordances on Team Productivity and Use.- Digital Transformation and Artificial Intelligence.- Toward a Theory of Digital Mindfulness: A Case of Smartphone-based Self-monitoring.- Haptic Interaction for VR: Use-Cases for Learning and UX, Using the Example of the BMBF project SmartHands.- Leveraging Artificial Intelligence in Medicine Compliance Check.- Privacy, Ethics, Trust, and UX Challenges as Reflected in Google's People and AI Guidebook.- An Experiment on the Impact of Information on the Trust in Artificial Intelligence.- Empirical Research as a Challenge in Day-to-Day Teaching during the Pandemic of 2020/21 - Practical Solutions.- Designing the Empathetic Research IoT Network (ERIN) Chatbot for Mental Health Resources.- The Effect of Hubert Dreyfus's Epistemological Assumption on the Philosophy of Artificial Intelligence.- Human-Robot Interactions Design for Interview Process: Needs-Affordances-Features Perspective.