Operations Management

(NOTE: Both books include the identical core chapters 1-17. However, Operations Management, Seventh Edition, also includes six quantitative modules in Part IV (See table of contents for details). Five CD-ROM Bonus Chapters are on the Student CD that accompanies both texts.)Operations Management, 7/e I. INTRODUCTION TO OPERATIONS MANAGEMENT. 1. Operations and Productivity. 2. Operations Strategy in a Global Environment. 3. Project Management. 4. Forecasting. II. DESIGNING OPERATIONS. 5. Design of Goods and Services. 6. Managing Quality. 6S. Statistical Process Control. 7. Process Strategy. 7S. Capacity Planning. 8. Location Strategies. 9. Layout Strategy. 10. Human Resources and Job Design. 10S. Work Measurement. III. MANAGING OPERATIONS. 11. Supply Chain Management. 11S. E-Commerce and Operations Management. 12. Inventory Management. 13. Aggregate Planning. 14. Material Requirement Planning and ERP. 15. Short-Term Scheduling. 16. Just-In-Time and Lean Systems. 17. Maintenance and Reliability. IV. QUANTITATIVE MODULES. A. Decision Making Tools. B. Linear Programming. C. Transportation Models. D. Waiting Line Models. E. Learning Curves. F. Simulation. Principles of Operations Management, 5/e I. INTRODUCTION TO OPERATIONS MANAGEMENT. 1. Operations and Productivity. 2. Operations Strategy in a Global Environment. 3. Project Management. 4. Forecasting. II. DESIGNING OPERATIONS. 5. Design of Goods and Services. 6. Managing Quality. 6S. Statistical Process Control. 7. Process Strategy. 7S. Capacity Planning. 8. Location Strategies. 9. Layout Strategy. 10. Human Resources and Job Design. 10S. Work Measurement. III. MANAGING OPERATIONS. 11. Supply Chain Management. 11S. E-Commerce and Operations Management. 12. Inventory Management. 13. Aggregate Planning. 14. Material Requirement Planning and ERP. 15. Short-Term Scheduling. 16. Just-In-Time and Lean Systems. 17. Maintenance and Reliability. CD-ROM Bonus Chapters 1. Statistical Tools for Managers. 2. Acceptance Sampling. 3. The Simplex Method of LP. 4. The MODI and VAM Methods. 5. Vehicle Scheduling and Routing.