The Agile Communicator: Principles and Practices in Technical Communication

CHAPTER 1 Introduction to Agile Communication and Workplace Processes
Twentieth Century Workplaces: Working the Line
The 21st Century Work Model: Rapid Change, Iterative Cycles, and Agility
Iterative Process and Project Management
Technical Communication Iterative Process: The Four Phases
Chapter Summary
Chapter Assignments
CHAPTER 2 Project Planning and User Analysis
Defining Your Audience
Planning and Scoping the Project
Developing the Project Scope with Task Analysis
Resource Planning
Reviewing and Documenting Project Planning Tasks
Chapter Summary
Chapter Assignments
CHAPTER 3 Document Planning and Genres
Document Genres and Types
Conventions and Stylistics
Developing a Document Plan
Chapter Summary
Chapter Assignments
CHAPTER 4 Managing Teams and Improving Processes
Distributed Workplaces and Teams
Team Process Improvement
Strategies for Improving Team Processes
Chapter Summary
Chapter Assignments
CHAPTER 5 Conducting Research
Formulating Problem Statements and Research Questions
Choosing Research Methods
Research Reporting Responsibilities
Chapter Summary
Chapter Assignments
CHAPTER 6 Writing Content, Technical Style, and Editing
A Brief Introduction to Content Authoring
Words, Sentences, Paragraphs: The Building Blocks of Style
Reviewing and Editing Your Own and Others' Content
Chapter Summary
Chapter Assignments
CHAPTER 7 Developing and Managing Information
Content Management Concepts and Practices
Information Modeling and Document Structure
Managing Content Reuse in Documents
Developing and Managing Metadata
Chapter Summary
Chapter Assignments
CHAPTER 8 Instructional Design
Chapter Summary
Chapter Assignments
CHAPTER 9 Designing Visual Information
Visual Design Theories
Design Principles
Developing Visual Information Graphics
Developing Design Style Sheets, Templates, and Visual Identities
Chapter Summary
Chapter Assignments
CHAPTER 10 Professional Correspondence
Writing Professional Correspondence
Formatting Correspondence
Writing Electronic Correspondence
Chapter Summary
Chapter Assignments
CHAPTER 11 Status and Progress Reports
Status Reports
Progress Reports
Chapter Summary
Chapter Assignments
CHAPTER 12 Instructional Documents
Instructional Document Types
Writing Instructional Documents
Chapter Summary
Chapter Assignments
CHAPTER 13 Web Site Development
Developing Web Sites
Web Site Authoring Tools
Chapter Summary
Chapter Assignments
CHAPTER 14 Proposals
Planning and Reseraching Proposals
Writing and Drafting Proposals
Reviewing and Revising the Proposal
Submitting the Proposal
Chapter Summary
Chapter Assignments
CHAPTER 15 Research and Results Report
Writing Research and Results Reports
Research and Results Report Components
Chapter Summary
Chapter Assignments
CHAPTER 16 Professional Profiles and Job Search Materials
Assessing Your Skills
Creating and Maintaining a Professional Profile
Conducting a Job Search
Applying for Positions
Interviewing
Chapter Summary
Chapter Assignments
CHAPTER 17 Presentations
Professional Presentations
Planning, Developing, and Delivering Presentations
Evaluating Presentations
Chapter Summary
Chapter Assignments
CHAPTER 18 Technical Definitions and Descriptions
Writing Technical Definitions
Writing Technical Descriptions
Organizational Patterns
Documents That Use Technical Descriptions
Using and Applying Standards
Chapter Summary
Chapter Assignments
References
Index