Networked, Scaled, and Agile

Amy Kates, Greg Kesler, and Michele DiMartino are organization design practitioners that consult to senior executives in companies around the world and live in New York, NY, Turnbull, CT and St. Petersburg, FL respectively. They are Managing Directors at Kates Kesler Organization Consulting, which is part of Accenture. Kates Kesler is recognized as one of the leading organization design firms and their methodology has become the global standard. The firm has been named by Forbes as one of the best consulting firms annually since 2016.

Chapter - 00: Introduction;
Chapter - 01: The Central Design Problem;
Chapter - 02: Operating Models;
Chapter - 03: Organization Models;
Chapter - 04: Vertical Organization - The Tower;
Chapter - 05: Horizontal Organization - The Square;
Chapter - 06: Leadership in the Tower and the Square;
Chapter - 07: Design Challenge - Enterprise Capabilities;
Chapter - 08: Design Challenge - Customer Solutions;
Chapter - 09: Design Challenge - Faster Innovation;
Chapter - 10: Conclusion

"The team at Kates Kesler has an innate feel for how sound organizational design acts as the accelerator for sustainable growth. If you are an executive who is asked to lead a transformation or find a path for growth in these dynamic times, this book will prove invaluable."

"Organization design is not just for the big company. The Kates Kesler methodology positioned Zwift for explosive growth. We've been able to scale efficiently and make smart decisions about linking innovation to our core business."

"As part of our journey to transform VF's brand portfolio for the future, we partnered with the Kates Kesler team to reimagine our business operating model. Their expertise established a strong foundation that has enabled our enterprise functions and brands to work more seamlessly and with greater agility, ultimately improving how we serve our consumers around the world."

"This book shows you how to design an organization to be both big and fast. The Kates Kesler methodology guided W.L. Gore in making key choices to evolve our structure and still maintain the essence of our unique culture."

"An insightful, compelling and pragmatic book which offers thoughtful solutions to the complex organizational challenges faced by businesses today."

"This book provides a timely and insightful lens for thoughtful discourse on designing organizations in our fast-changing landscape. Its focus on networks, scale and agility deeply resonate with our efforts in the Singapore Public Service to design the future of work, workplace and workforce in our agencies."