The Leadership Skills Handbook

Jo Owen is a best-selling and multi-award-winning leadership author, keynote speaker and social entrepreneur. He is a founder of eight charities, including the UK's largest graduate recruiter Teach First. His books The Mindset of Success, Myths of Leadership and Management Stripped Bare, all published by Kogan Page, have been translated into eight different languages. Jo Owen is the first person to win the Chartered Institute of Management Gold Award four times for four of his books.

Chapter - 00: Introduction;


Section - ONE: Mindset skills;


Chapter - 01: Positive leadership;
Chapter - 02: Responsibility;
Chapter - 03: High aspirations;
Chapter - 04: Have courage;
Chapter - 05: Be adaptable;
Chapter - 06: Learn to be lucky;
Chapter - 07: Managing stress;
Chapter - 08: Honesty;
Chapter - 09: Self-awareness;
Chapter - 10: Working to win;


Section - TWO: Career skills;


Chapter - 11: Your leadership journey - key principles;
Chapter - 12: Managing your leadership journey - the map;
Chapter - 13: Discover your rules of success;
Chapter - 14: Build your career;
Chapter - 15: Careers versus careering - avoiding the death stars;
Chapter - 16: How not to get promoted;
Chapter - 17: Knowing when to move on;
Chapter - 18: Coach yourself to success;
Chapter - 19: Running the leadership marathon;
Chapter - 20: Staying employable;


Section - THREE: People skills;


Chapter - 21: Understand yourself;
Chapter - 22: Understand others;
Chapter - 23: Understand how you affect others;
Chapter - 24: Delegating;
Chapter - 25: Motivating;
Chapter - 26: Coaching;
Chapter - 27: Valuing others: cultural intelligence;
Chapter - 28: Managing expectations;
Chapter - 29: Managing performance;
Chapter - 30: Managing professionals;


Section - FOUR: Moment of truth skills;


Chapter - 31: Taking control;
Chapter - 32: Conflict management;
Chapter - 33: Crisis management;
Chapter - 34: Dealing with bullies;
Chapter - 35: Negative feedback;
Chapter - 36: Fighting battles;
Chapter - 37: Power;
Chapter - 38: Managing adversity;
Chapter - 39: Knowing who to trust;
Chapter - 40: Stepping up;


Section - FIVE: Daily skills;


Chapter - 41: Reading;
Chapter - 42: Writing;
Chapter - 43: Presenting;
Chapter - 44: Storytelling;
Chapter - 45: Listening;
Chapter - 46: Doing numbers;
Chapter - 47: Problem solving;
Chapter - 48: Time management;
Chapter - 49: Hearing feedback;
Chapter - 50: Using technology;


Section - SIX: Organization skills;


Chapter - 51: Making decisions;
Chapter - 52: Making decisions in uncertainty;
Chapter - 53: Being productive in an unproductive world;
Chapter - 54: Effective meetings;
Chapter - 55: Managing projects;
Chapter - 56: Setting goals;
Chapter - 57: Selling and persuading;
Chapter - 58: Reorganizing;
Chapter - 59: Selecting your team;
Chapter - 60: Developing your team;


Section - SEVEN: Political skills;


Chapter - 61: Influencing people;
Chapter - 62: Achieving influence and power;
Chapter - 63: Influencing decisions;
Chapter - 64: Learning to say ‘no’;
Chapter - 65: The partnership principle;
Chapter - 66: Negotiations;
Chapter - 67: Networking;
Chapter - 68: Altitude sickness - dealing with top management;
Chapter - 69: Managing upwards;
Chapter - 70: Flattery;


Section - EIGHT: Financial skills;


Chapter - 71: Managing budgets;
Chapter - 72: Negotiating budgets;
Chapter - 73: Reviewing budgets;
Chapter - 74: Understand the nature of your costs;
Chapter - 75: Cutting costs;
Chapter - 76: Balanced scorecard;
Chapter - 77: Making an investment case;
Chapter - 78: Understand your business drivers;
Chapter - 79: Managing pricing;
Chapter - 80: Decoding CAPM;


Section - NINE: The art of strategy;


Chapter - 81: Creating a vision;
Chapter - 82: Classical strategy;
Chapter - 83: Post-modern strategy;
Chapter - 84: Strategic discussions;
Chapter - 85: Competitive strategy;
Chapter - 86: Understanding the customer;
Chapter - 87: Marketing strategy;
Chapter - 88: Pricing strategy;
Chapter - 89: Dealing with advertising;
Chapter - 90: The advertising brief;


Section - TEN: The 21st-century challenge;


Chapter - 91: Why leadership is different in the 21st century;
Chapter - 92: Staying relevant in the 21st century: human intelligence versus artificial intelligence;
Chapter - 93: Resilience and the 21st-century leadership marathon;
Chapter - 94: Leading without power;
Chapter - 95: Managing change;
Chapter - 96: Setting goals for success;
Chapter - 97: The global leadership challenge;
Chapter - 98: Leading global teams;
Chapter - 99: Leading a diverse workforce;
Chapter - 100: Back to the future - timeless lessons in leadership