Agile Conversations
It Revolution Press (Verlag)
978-1-942788-97-3 (ISBN)
Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: culture and how people communicate.
Agile Conversations brings an updated, practical, step-by-step guide to using the power of conversation to build effective, high-performing teams to achieve truly Agile results. To advance your organization's transformation, learn how to have productive conversations that overcome cognitive bias and fear.
Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable. These five conversations give teams everything they need to reach peak performance, and they are exactly what's missing from too many teams today.
Stop focusing just on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.
Douglas Squirrel has been coding for 40 years and has led software teams for 15 of them. He is an executive coach and consulting CTO in London, making use of his extensive experience growing teams and advising startup founders and senior managers. His previous roles included founding CTO at TIM Group and VP Engineering at e-commerce startup Secretsales. He has consulted with a wide variety of London startups including Geckoboard, Lostmy.name, DueDil, Kano, and MarketInvoice. Jeffrey Fredrick is an internationally recognized expert in software development and has over 25 years' experience covering both sides of the business/technology divide. An early adopter of XP and Agile practices, Jeffrey has been a conference speaker in the US, Europe, India and Japan. Through his work on the pioneering open-source project CruiseControl, and through his role as co-organizer of the Continuous Integration and Testing Conference (CITCON), he has had a global impact on software development. Jeffrey's Silicon Valley experience includes roles as Vice President of Product Management, Vice President of Engineering, and Chief Evangelist. He has also worked as an independent consultant on topics including corporate strategy, product management, marketing, and interaction design. Jeffrey is currently Chief Technology Officer and Head of Product & Marketing in London at TIM, an Acuris Company. He also runs the London Organisational Learning Meetup and is a CTO mentor through CTO Craft.
Introduction
A Word from the Authors
How this Book is Organized
The Many Ways to Read this Book
Part I
Chapter 1: Escaping the Software Factory
Laboring in the Software Factory
Agile: People-Driven Development
Lean Software: Empower the Team
DevOps: Operators are People Too
Detour into the Feature Factory
Sidebar: The Cynefin Framework
Chapter 2: Conversations: Humanity's Secret Weapon
Our Special Power
Improving and Learning from Your Conversations
Sidebar: Types of Conversations
The Four Rs
Conversational Analysis
Analyzing a Conversation: Reflect, Revise, and Role Play
Sidebar: Conversation Scoring: A Quick Breakdown
Example Conversations
Conclusion: Over to You
Part II
Introduction
Chapter 3: The Trust Conversation
Trust Comes First
Nell's Trust Story
Preparing: Be Vulnerable
Preparing: Be Predictable
The Conversation: TDD for People
Nell's Trust Story Continued
Example Trust Conversations
Case Study: Trust Saves the Day
Applying the Trust Conversation
Chapter 4: The Fear Conversation
Fear—The Default Feeling
Tara's Fear Story
Preparing: Normalization of Deviance
Preparing: Coherence Busting
The Conversation: The Fear Chart
Tara's Fear Story Continued
Example Fear Conversations
Case Study: Overcoming Fear
Applying the Fear Conversation
Chapter 5: The Why Conversation
Don't Start with Why
Bobby's Why Story
Preparing: Interests not Positions, Advocacy Plus Inquiry
Preparing: Joint Design
The Conversation: Building a Why
Bobby's Why Story Continued
Example Why Conversations
Case Study: Stuck on Why
Applying the Why Conversation
Chapter 6: The Commitment Conversation
Compliance vs. Commitment
Mandy's Commitment Story
Preparing: Agree on Meaning
Preparing: The Walking Skeleton
Sidebar: The Tilted Slider
The Conversation: Making a Commitment
Mandy's Commitment Story Continued
Example Commitment Conversations
Case Study: Context for Commitment
Applying the Commitment Conversation
Chapter 7: The Accountability Conversation
Who's Accountable
Nicole's Accountability Story
Preparing: Theory X and Theory Y
Preparing: Directed Opportunism
Sidebar: Medieval Accountability
The Conversation: Radiating Intent
Nicole's Accountability Story Continued
Example Accountability Conversations
Case Study: Resurrecting the Deal
Applying the Accountability Conversation[
Conclusion: How to Keep Learning
Further Reading & Resources
References
Notes
Acknowledgments
About the Authors
Erscheinungsdatum | 10.05.2021 |
---|---|
Verlagsort | OR |
Sprache | englisch |
Maße | 155 x 230 mm |
Gewicht | 308 g |
Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb |
Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
ISBN-10 | 1-942788-97-5 / 1942788975 |
ISBN-13 | 978-1-942788-97-3 / 9781942788973 |
Zustand | Neuware |
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