An International Comparison of Financial Consumer Protection

Tsai-Jyh Chen is a professor of risk management and insurance at the National Chengchi University (NCCU) in Taiwan. She received her Ph.D. from the Wharton School, University of Pennsylvania. She was the chairman of the Department of Risk Management and Insurance and the director of the Graduate Institute of Insurance at the NCCU. In addition to the academia, she provided services for the governmental and professional organizations, such as Ministry of Finance and Taiwan Insurance Institute. Dr. Chen has authored several textbooks of insurance and risk management, translated an insurance dictionary, and published many articles in academic and professional journals.

Chapter0.Introduction and Overview of this Book.- Chapter1.Protection of Financial Consumers in Australia.- Chapter2.Financial Consumer Protection in Bangladesh.- Chapter3.Financial Consumer Protection in Canada:Triumph and Tribulations.- Chapter4.Financial Consumer Protection in China.- Chapter5.French Financial Market and the French Financial Consumer.- Chapter6.Financial Consumer Protection in Indonesia:towards Fair Treatment for All.- Chapter7.Financial Consumers and Applicable Remedies:A European and Italian Framework.- Chapter8.Financial Consumer Protection in Japan.- Chapter9.Financial Consumer Protection in Korea.- Chapter10.Financial Consumer in Malaysia:Regulators Efforts and Measurements for Consumer Protection.- Chapter11.Financial Consumer Protection in Spain.- Chapter12.Financial Consumer Protection in Taiwan:Systems and Market Issues.- Chapter13.Financial Consumer Protection in the United States.