Digitally Transforming the Mortgage Banking Industry
The Maverick's Quest for Outstanding Profit and Customer Satisfaction
Seiten
2024
|
2nd Edition
De Gruyter (Verlag)
978-3-11-064795-2 (ISBN)
De Gruyter (Verlag)
978-3-11-064795-2 (ISBN)
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Digitally Transforming the Mortgage Banking Industry provides a clear explanation of the necessary cultural and technological transformations in the mortgage banking industry to create high customer satisfaction, improved employee retention, lower costs and increased profit in varying business models. James Deitch looks at the financial industry and its challenges through many different lenses. He interviews twenty-five high performing "maverick" CEOs who see opportunities invisible to most people. The book discusses: How to evaluate a lender’s current operational model and assess the model’s efficiency. How to undertake a digital transformation of the operational model to increase efficiency and profitability. How to evaluate each step of the lending process and evaluate the financial elements of revenue and profit within each step to maximize profitability. The fintech landscape in lending, and how to evaluate fintech offerings to further digitally transform a lender’s business process. Using interviews, diagrams and tables, the book presents a roadmap for digital transformation through a series of discussions and fascinating examples.
James Deitch, CEO, Teraverde Management Advisors, USA
lt;p> Acknowledgements
Introduction
Chapter 1 The Transformative CEO - Vision Culture and Customer Experience
Chapter 2 Expanding the Access to Credit
Chapter 3 Business strategies and Workflow Strategies of the Maverick CEO
Chapter 4 Technological Transformation
Chapter 5 The Mavericks Approach to Financial Performance
Chapter 6 Information Security for Mavericks
Chapter 7 Housing Families 2020 and Beyond
Appendix 1 The Mavericks
Appendix 2 The Financial Crisis of 2007-2010 and Beyond
Appendix 3 The Book in Summary
Erscheint lt. Verlag | 24.4.2024 |
---|---|
Zusatzinfo | 10 b/w ill. |
Verlagsort | Berlin/Boston |
Sprache | englisch |
Maße | 170 x 240 mm |
Themenwelt | Sachbuch/Ratgeber ► Beruf / Finanzen / Recht / Wirtschaft ► Wirtschaft |
Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung | |
Betriebswirtschaft / Management ► Spezielle Betriebswirtschaftslehre ► Versicherungsbetriebslehre | |
Schlagworte | Banking • Digital transformation • FinTech • Mortgage banking • Real estate mortgage |
ISBN-10 | 3-11-064795-8 / 3110647958 |
ISBN-13 | 978-3-11-064795-2 / 9783110647952 |
Zustand | Neuware |
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