Telecommunication Skills

Designed for TAFE level colleges offering subjects in telecommunications skills, this text should provide the necessary skills for using telecommunications equipment, practising telecommunications etiquette and using the technology to solve business communication problems.

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Office workers have many options for communicating with customers and clients, interacting with coworkers, and performing a variety of other work tasks. Today, all of these involve the use of telecommunications technology, This text will provide the necessary skills for using telecommunications equipment, proacticing telecommunications etiquette, and using the technology to solve business communication problems.