The Listening Advantage - Judi Brownell

The Listening Advantage

Outcomes and Applications

(Autor)

Buch | Softcover
172 Seiten
2019
Routledge (Verlag)
978-0-8153-6054-4 (ISBN)
47,35 inkl. MwSt
The Listening Advantage is an outcome-based text that offers skill-building experiences for the critical competence of listening. It serves as an adaptable supplement for courses in communication and professional studies. This book is an invaluable supplement for courses in communication studies.
This outcome-based text offers principles and skill-building experiences for the critical competence of listening. It serves as an adaptable supplement for courses in communication and professional studies.

It draws from the author’s HURIER model, which identifies six interrelated components of listening—hearing, understanding, remembering, interpreting, evaluating, and responding—and considers the skills required to achieve the specific outcomes related to each. Varied classroom activities, including discussion questions, group processes, and other instructional strategies, facilitate skill-building and the achievement of each Listening Outcome. The final section of the text identifies those outcomes that are particularly relevant to specific career applications and provides cases to facilitate discussion and illustrate listening challenges in each field. The outcome-based, modular format allows instructors maximum flexibility in adapting instructional materials to meet the needs of specific courses and time frames.

The Listening Advantage is an invaluable supplement for courses in communication studies and professional fields including education, healthcare, helping professions, law, management, and service.

Judi Brownell is a Professor at Cornell’s School of Hotel Administration, SC Johnson College of Business. She teaches courses in organizational behavior, human resources, and management communication. She has extensive international teaching experience and her online eCornell executive courses are taken worldwide.

Part 1: The Listening Advantage

1. Personal, Social, and Professional Benefits to Listening

2. An Outcomes Approach to Listening

Part 2: Listening Outcomes and the Skills to Achieve Them

3. Listen to Hear: Outcomes

4. Listen to Understand: Outcomes

5. Listen to Remember: Outcomes

6. Listen to Interpret: Outcomes

7. Listen to Evaluate: Outcomes

8. Listen to Respond: Outcomes

9. Achieve the Listening Advantage

Part 3: Listening Applications and Contexts

Listening Application 1: Education

Listening Application 2: Healthcare

Listening Application 3: The Helping Professions

Listening Application 4: The Legal Environment

Listening Application 5: Management and Leadership

Listening Application 6. The Service Industry

Erscheinungsdatum
Zusatzinfo 8 Tables, black and white
Verlagsort New York
Sprache englisch
Maße 152 x 229 mm
Gewicht 299 g
Themenwelt Medizin / Pharmazie Medizinische Fachgebiete Psychiatrie / Psychotherapie
Sozialwissenschaften Kommunikation / Medien Kommunikationswissenschaft
Sozialwissenschaften Pädagogik
Wirtschaft Betriebswirtschaft / Management Personalwesen
Wirtschaft Volkswirtschaftslehre
ISBN-10 0-8153-6054-1 / 0815360541
ISBN-13 978-0-8153-6054-4 / 9780815360544
Zustand Neuware
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