Management across Cultures

Richard M. Steers is the Kazumitsu Shiomi Professor of Management and former Vice Provost for International Affairs at the University of Oregon. A Past President and Fellow of the Academy of Management, he has authored two dozen books and numerous research articles on topics ranging from employee motivation and organizational behavior to cross-cultural management. He served as senior editor for the Journal of World Business and co-editor of The Global Mindset (2007) and the Cambridge Handbook of Culture, Organizations, and Work (Cambridge, 2009). He has lectured extensively and served as a visiting professor at the University of Oxford, Erasmus University, Nyenrode Business University, Hanyang University, Yonsei University, and the University of Cape Town. Joyce S. Osland is the Lucas Endowed Professor of Global Leadership and Executive Director of the Global Leadership Advancement Center at San Jose State University. A Past President of the Western Academy of Management, she has authored over 150 publications on topics ranging from global leadership to intercultural communication and women in management. She co-authored Global Leadership: Research, Practice, and Development (2017) and co-edits Advances in Global Leadership (2018) and the Sage Handbook of Contemporary Cross-Cultural Management. She has lived and worked in seven countries over fourteen years, including work in international development in Latin America and West Africa, served as a faculty member at INCAE, and consults to universities and global organizations world-wide.

Part I. Global Managers: Challenges and Opportunities: 1. Global managers in a changing world; Part II. Culture, Organization, and Management: 2. Cultural environments; 3. Organizational environments; 4. Managerial environments; Part III. Developing Global Management Skills: 5. Cross-cultural communication; 6. Global leadership; 7. Managerial ethics and social responsibility; 8. Global partnerships and negotiations; 9. Global teams; 10. Global assignments; 11. Lessons learned: a review; Appendix: details of national culture models; Index.