Organizational Behavior

This volume is designed to help employees and students make sense of organizational behaviour and offers the tools to work more effectively within organizations. There are real-life examples and an accompanying CD-ROM, and this second edition is revised to cover developments in technology.

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Organizational Behaviour knowledge is for everyone, not just traditional managers. The new reality is that people in organizations -sales representatives, accountants, technicians, nurses, etc. - are assuming more responsibilities as companies remove layers of bureaucracy and give teams more autonomy over their work. This book helps every employee make sense of organizational behaviour and gives him or her the tools to work more effectively within organizations. It also helps students understand and influence behaviour in organizations by showing the connection between contemporary OB theories and actual events in organizations. This theory-practice link relies on real life examples to help students understand OB concepts. Anecdotes and stories effectively communicate the relevance and excitement of OB by bringing abstract concepts closer to reality. The new and improved second edition features such hot topic areas as: workplace bullying, adaptive cultures, personal career development, further developments on appreciative inquiry, executive coaching, drum circles, a new model of active listening, and workplace romance, plus many more.