Managing Project Quality

Timothy J. Kloppenborg, Ph.D., PMP, is an associate professor of Management at Xavier University, and President of Kloppenborg and Associates, a consulting and training company that specializes in project management. He has authored numerous articles that have appeared in publications such as Project Management Journal®, Journal of Managerial Issues, and Quality Progress. Joseph A. Petrick, Ph.D., SPHR is Professor of Management at Wright State University, a frequent contributor to journals in the field of quality as well as co-author of key books, including Total Quality and Organization Development and Management Ethics: Integrity at Work.

Table of Contents Introduction to Project Quality Management Project Quality Initiation Project Quality Planning Project Quality Assurance Project Quality Control Project Quality Closure Summary and Challenges Appendix A. Project Quality Participant Empowerment Readiness Assessment (PERA) Appendix B. Ethical Work Culture Assessment (EWCA)