Organization Change

   Originally educated as a social-organizational psychologist (Ph.D., University of TexaAustin), Dr. Burke is currently engaged in teaching, research, and consulting.   He teaches leadership, organizational dynamics and theory, and organization change and consultation.   His research focuses on multirater feedback, leadership, learning agility, and organization change.      Dr. Burke′s consulting experience has been with a variety of organizations in business-industry, education, government, religious, medical systems, and professional services firms, including British Airways, SmithKline Beecham, National Westminster Bancorp, British Broadcasting Corporation, Business Consultants, Inc. of Japan (since 1972); Pricewaterhouse Coopers Consulting, the National Aeronautics and Space Administration, Dime Savings Bank, and Miller and Chevalier law firm. He formerly served as senior advisor to the strategy and organization change practice of IBM Global Business Services.      Prior to his move to Teachers College, Dr. Burke was professor of management and chair of the Department of Management at Clark University.  Prior to the Clark assignment, Dr. Burke was an independent consultant from 1974 to 1976.  For eight years he was a full-time professional with the NTL Institute for Applied Behavioral Science, where he was director for Executive Programs and director of the Center for Systems Development (1966-1974).  For eight years beginning in 1967 he also served as the executive director of the Organization Development Network      Dr. Burke is a Fellow of the Academy of Management, the Association for Psychological Science, and the Society for Industrial and Organizational Psychology. He has served on the Board of Governors of the Academy of Management and the American Society for Training and Development, and he is a Diplomate in organizational and business consulting psychology, American Board of Professional Psychology. From 1979 to 1985 he was editor of Organizational Dynamics, and from 1986 to 1989 he started and served as editor of the Academy of Management Executive. Dr. Burke is the author of more than 150 articles and book chapters on organization development, training, change and organizational psychology, and conference planning; and author, co-author, editor, and co-editor of 19 books.  His latest book published by Sage is Organization Change: Theory and Practice, 4th Ed.  He designed and served as faculty director of the Columbia Business School executive program "Leading and Managing People" from 1988 to 1995. In 1989 he received the Public Service Medal from the National Aeronautics and Space Administration, in 1990 the Distinguished Contribution to Human Resource Development Award and in 1993 the Organization Development Professional Practice Area Award for Excellence - The Lippitt Memorial Award - from the American Society for Training and Development. Dr. Burke has also served on three committees for the National Research Council of the National Academy of Sciences (1994-2012). August of 2003 he received the Distinguished Scholar-Practitioner Award from the Academy of Management, and in October of 2003, he was the recipient of the Organization Development Network’s Lifetime Achievement Award. In 2004 he was appointed Distinguished Scholar-in-Residence for the Management Consulting Division of the Academy of Management, and in 2005 and 2010 he received the Linkage Corporation’s Lifetime Achievement Award for leadership in the field of organization development. Also in 2005, he became the co-director of the Eisenhower Leadership Development Program, an MA in organizational psychology joint program between Teachers College and the United States Military Academy at West Point. Also in collaboration with the U.S. Army War College, Dr. Burke is responsible for a one-year fellowship program for U.S. Army Colonels. In April, 2007, he received the Distinguised Lifetime Contribution to Practice Award from the Society for Industrial and Organizational Psychology, and in 2011 the Lifetime Achievement Award from the Best Practice Institute. His most recent book is the 3rd edition of Organization Development: A Process of Learning and Changing (2015; Pearson Education) now co-authored with Debra Noumair.  On May 19, 2016, Dr.Burke was given The Outstanding Civilian Service Medal Award from the Department of the Army for his work with the United States Military Academy at West Point.  

Preface
1 Rethinking Organization Change
The Paradox of Planned Organization Change
Making the Case for Organization Change
Personal Declarations and Points of View
2 A Brief History of Organization Change
Scientific Management
The Hawthorne Studies
Industrial Psychology
Survey Feedback
Sensitivity Training
Sociotechnical Systems
Organization Development
The Managerial Grid and OD
Coercion and Confrontation
Management Consulting
3 Theoretical Foundations of Organizations and Organization
Change
Open Systems Theory
Characteristics of Open Systems
Organization Change Is Systemic
Toward a Deeper Understanding of Organization Change
Capra′s Three Criteria for Understanding Life
Implications for Organizations and Organization Change
4 The Nature of Organization Change
Revolutionary Change
Evolutionary Change
Revolutionary Change-Case Example
Evolutionary Change-Case Example
The Tools for Assessment and Ratings
Data Summary of the Firm′s Partners
5 Levels of Organization Change: Individual, Group, and Larger System
Change in Organizations at the Individual Level
Individual Responses to Organization Change
Change in Organizations at the Group Level
Group Responses to Organization Change
Change in Organizations at the Larger-System Level
6 Organization Change: Research and Theory
Reviews of Organization Change Research
More Recent Approaches to Research and Theory
Organization Models
Organization Change Theory
Current Thinking Regarding Organization Change and Theory
System Responses to Organization Change
7 Conceptual Models for Understanding Organization Change
Content: What to Change
Process: How to Change -- A Theoretical Framework
Process: How to Change -- Practice Frameworks
Mini-theories Related to Organization Change
The Content and Process of Strategic Change in Organizations
Strategies for Effecting Change in Human Systems
8 Integrated Models for Understanding Organizations and for Leading and Managing Change
What Is an Organizational Model?
Why Use an Organization Model?
Organization Models and Organization Change
Weisbord′s Six-Box Model
The Nadler-Tushman Congruence Model
Tichy′s TPC Framework
A Comparison of the Three Models
9 The Burke-Litwin Causal Model of Performance and Change
Background
The Model
Transformational and Transactional Dimensions
Support for the Model′s Validity
Influence of the External Environment
The Transformational Factors
The Transactional Factors
10 Application of the Burke-Litwin Model
Case 1: Dime Bancorp, Inc.
Case 2: British Broadcasting Corporation (BBC)
11 Leading Organization Change
Does Leadership Matter?
On Defining Leadership
Toward Further Definition
Phases of Organization Change and the Leader′s Role
The Pre-launch Phase
The Launch Phase
Post-launch-Further Implementation
Sustaining the Change
12 Organization Change: Epidemics, Integration and Future Needs
The Tipping Point
Applying the "Tipping Point" Principles to Planned Organization Change
Changing the Organization
Organization Change: What We Need to Know
Priorities
Conclusion
References
Appendix: Annotated Bibliography
Index
About the Author