Competing on Supply Chain Quality

Anna Nagurney is the John F. Smith Memorial Professor in the Department of Operations and Information Management in the Isenberg School of Management at the University of Massachusetts Amherst. She is also the Founding Director of the Virtual Center for Supernetworks and the Supernetworks Laboratory for Computation and Visualization at UMass Amherst. She is an Affiliated Faculty Member of the Department of Civil and Environmental Engineering and the Department of Mechanical and Industrial Engineering at UMass Amherst. She received her AB, ScB, ScM, and PhD degrees from Brown University in Providence, Rhode Island. She devotes her career to education and research that combines operations research / management science, engineering, and economics. Her focus is the applied and theoretical aspects of network systems, particularly in the areas of transportation and logistics, critical infrastructure, and in economics and finance. She is an INFORMS Fellow and author or co-author of over a dozen books, including a SpringerBrief and ISOR Volume. Dong (Michelle) Li is an Assistant Professor in the Department of Management and Marketing at the College of Business at Arkansas State University and a Center Associate at the Virtual Center for Supernetworks at the Isenberg School of Management, University of Massachusetts Amherst. She earned her B.S. in Industrial Engineering at Nankai University, China. Her research interests include operations research/management science, operations management, network optimization, variational inequalities, dynamical systems, game theory, multicriteria decision-making, quality competition in supply chain networks, pharmaceutical supply chains, sustainable systems, outsourcing, information asymmetry, and hazmat transportation.

Part I Quality and Supply Chains.- Introduction.- Methodological Foundations.- Part II Information Asymmetry in Quality.- Information Asymmetry and Minimum Quality Standards in Supply Chain Oligopolies.- Information Asymmetry in Perfectly Competitive Spatial Price Equilibrium Problems.- Part III Quality in Product Differentiation and Outsourcing.- Supply Chain Network Oligopolies with Product Differentiation.- Supply Chain Network Competition with Multiple Freight Options.- Outsourcing Under Price and Quality Competition - Single Firm Case.- Outsourcing Under Price and Quality Competition - Multiple Firms.- Part IV Supplier Quality and Freight Quality Chapter.- The General Multitiered Supply Chain Network Model with Performance Indicators.- The General Multitiered Supply Chain Model of Quality Competition with Suppliers.- The Supply Chain Network Model with Freight Service Provider Competition.- Supply Chain Network Competition in Prices and Quality.