Organizational Behavior Interactive eBook

Afsaneh Nahavandi is professor of Management at the University of San Diego and Professor Emerita at Arizona State University. Prior to coming to USD in 2013, she taught at Arizona State University Business School and in the School of Public Administration. While at ASU she was director of the MBA program at ASU’s West campus, director of University College, associate dean of University College and of the College of Public Programs. Prior to joining ASU, she was an assistant professor of Human Resources Management at Northeastern University in Boston.   Most recently, she served as Chair of the Department of Leadership Studies at the University of San Diego. She is the winner of several teaching awards, including ASU’s 2004 Professor of the Year and the author of several other books, including The Art and Science of Leadership, currently in its 7th edition (2015), Organizational Behavior (2014), Ancient Leadership Wisdom (2012), Organizational Behavior: The Person-Organization Fit (1999), and Organizational Culture in the Management of Mergers (1993), and numerous articles about leadership and culture. Robert B. Denhardt is Professor of Public Administration in the Price School of Public Policy at the University of Southern California. He was previously Regents Professor and Director of the School of Public Affairs at Arizona State University. Dr. Denhardt is a past president of the American Society for Public Administration, a nationwide organization of academics and practitioners in the field of public administration at all levels of government. He is also a member of the prestigious National Academy of Public Administration, the field’s equivalent of the National Academy of Science. He was the 2004 recipient of ASPA’s Dwight Waldo Award, celebrating lifetime achievement in scholarship in public administration. Dr. Denhardt has published a dozen books, including Just Plain Good Management, The Dance of Leadership, The New Public Service, Managing Human Behavior in Public and Nonprofit Organizations, The Pursuit of Significance, In the Shadow of Organization, Theories of Public Organiza­tion, and Public Administration: An Action Orientation. Janet V. Denhardt is the Chester A. Newland Professor of Public Administration in the Price School at the University of Southern California. Dr. Denhardt is a member of the National Academy of Public Administration. She has published seven books, including The New Public Service, The Dance of Leadership, Organizational Behavior, and Street-Level Leadership, as well as numerous articles in such journals as Public Administration Review, Administration & Society, and the Journal of Public Administration Research and Theory. Her teaching and research interests focus on organizational behavior, leadership, and governance. Maria P. Aristigueta is the president of the American Society for Public Administration, the Charles P. Messick Professor of Public Administration, the Associate Director of the School of Public Policy and Administra­tion, and the Senior Policy Fellow in the Institute of Public Administration at the University of Delaware. Her teaching and research interests are primarily in the areas of public sector management and include performance measurement, strategic planning, and organizational behavior. She has published numerous journal articles, book chapters, and books, including Managing for Results in State Government, Managing Human Behavior in Public and Nonprofit Organizations, Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, and Organizational Behavior, and she was coeditor of the International Handbook of Practice-Based Performance Management. Her doctorate is from the University of Southern California.

Preface
About the Authors
I: INTRODUCTION
Introduction to Organizational Behavior: History, Trends, and Ethics
II: INDIVIDUAL BEHAVIOR AND CHARACTERISTICS
Culture and Diversity: Developing a Cultural Mindset
Self-Awareness, Personality, Emotions, and Values
Perception and Attribution
Motivation and Engagement
Managing Stress
III: GROUP AND TEAM PROCESSES
Decision Making
Working in Groups and Teams
Managing Conflict and Negotiation
Leadership: Classic to Contemporary
IV: ORGANIZATIONAL CONTEXT
Organizational Power and Politics
Organizational Strategy and Structure
Organizational Culture and Change
Photo Credits
Index