Leading Global Innovation (eBook)

Karina R. Jensen is a Practice Director at the Centre for Leadership and Effective Organisations and a Professor of Global Innovation and Leadership at NEOMA Business School in France. She is also the Founder and Managing Director of Global Minds Network, a consulting and training firm. An international management consultant, change facilitator, and educator with 20+ years of experience, she has launched and managed global products, services, and programs for leading multinational firms. Originally from San Francisco, she earned her PhD in international management at ESCP Europe in Paris.

Leading Global Innovation 4
Preface 7
Acknowledgments 10
Contents 12
List of Figures 15
List of Tables 16
List of Cases 17
List of Tables 16
1 Introduction: Achieving Innovation in a Global and Dynamic Environment 19
The Evolving and Dynamic Global Business Environment 20
Accelerating Global Innovation Through Multicultural Collaboration 23
Bibliography 28
Part I Vision: Global Leadership and Strategic Co-Creation 29
2 Leading Global Innovation and Collaboration 30
Demands of a Multicultural Organization 31
The Global Leadership Development Journey 33
Optimizing Multicultural Team Collaboration 37
New Leadership Model for Multicultural Innovation and Collaboration 38
Creation Phase and Empowering Leadership Behavior 41
Planning Phase and Inclusive Leadership Behavior 42
Validation Phase and Directive Leadership Behavior 44
Execution Phase and Communicative Leadership Behavior 45
Leadership Behaviors in Asia 46
Global Leaders as Facilitators and Orchestrators 47
Bibliography 48
3 From Global Strategy to Strategic Co-creation 50
Innovation Strategies for Mature and Emerging Markets 51
Internationalizing Radical and Incremental Innovation 54
Optimizing Creativity through Cultural Diversity 56
The Challenges of Global Strategic Planning 57
Local Roles within an Interdependent Organizational Network 61
From Strategic Planning to Strategic Co-creation 65
Bibliography 69
Part II Dialogue: Nurturing Knowledge-Sharing and Learning 72
4 Communicating in a Multicultural and Networked World 73
The Role of Culture in Global Innovation 74
The Dynamics of Cross-Cultural Communication 74
Language and Project Communication 76
Cultural Differences in Knowledge-Sharing 77
Knowledge-Sharing and Multicultural Innovation 78
Learning from Eastern and Western Perspectives 86
Bibliography 90
5 Listening to Local Market Voices 92
Facilitating Multicultural Team Collaboration, from Concept to Market 93
Building Trust Across Cultures and Functions 97
Relationship-Building 97
Listening 98
Responsiveness 98
Open Communication 98
Project Contribution 99
The Local View on Trust 99
Motivation and Multicultural Team Collaboration 100
Recognition and Engagement 101
Responsiveness 101
Listening 102
Local Connection 102
The Local View on Motivation 102
Collective Wisdom through Collaboration 105
Bibliography 109
Part III Space: Creating an Environment for Inclusive Innovation 110
6 Developing a Global Innovation Culture 111
Nurturing an Inclusive Environment for Multicultural Organizations 112
The Drivers of a Global Innovation Culture 113
Optimizing Diversity Through Cultural Empathy 114
Innovative Thinking Through Creativity 116
Transparency and Sharing Through Collaboration 117
Optimizing a Global Innovation Culture Through Organizational Routines 119
Cross-cultural Team Interactions 120
Shared Work Space 120
Collaboration and Communication Tools 121
Effective Project Process 121
Inclusive Team Leadership 121
Bibliography 125
7 Creating an Inclusive Innovation Climate 126
The Global Innovation Cycle and Project Process 127
Multicultural Project Collaboration, from Planning to Execution 128
Communication in Complex, Multicultural Team Contexts 132
Development of an Inclusive Innovation Climate 133
Enabling Local Connections to Customers and Markets 137
Gathering Local Market Intelligence 142
Managing and Sustaining Team Performance 144
Enabling a Team Climate for Local Innovation and Collaboration 145
Bibliography 149
Part IV Multicultural Innovation: Leading Change from Planning to Execution 150
8 Facilitating and Orchestrating a Successful Transformation 151
Moving from Global Reach to Global Readiness 152
Orchestrating Global Innovation Through Organizational Mechanisms 153
Optimizing and Facilitating Multicultural Team Collaboration 156
Connecting Global and Local Knowledge, from Concept to Market 161
Social Networking 162
Formal 162
Informal 163
Virtual 163
Global and Local Knowledge-Sharing 164
Cross-Cultural Learning 165
Formal 166
Informal 167
Online 168
Facilitating and Orchestrating Multicultural Innovation 168
Bibliography 171
9 The Future of Multicultural Innovation and Collaboration 172
Practice: Optimal Solutions for Multicultural Collaboration 174
Research: Future Needs for Global and Multicultural Innovation 178
Bibliography 180
10 Conclusion: Ready for Your World Tour? 182
Index 185