Business Ethics

Mark S. Schwartz, MBA, JD, PhD, is Associate Professor of Business Ethics at York University's School of Administrative Studies in Toronto, Canada. An award-winning teacher and researcher, Dr. Schwartz has contributed to such journals as Business Ethics Quarterly, Journal of Business Ethics, Business & Society, Business and Society Review, Corporate Governance: An International Review, and Business Horizons. His most recent books include Corporate Social Responsibility: An Ethical Approach (2011) and, as co-editor, Business Ethics: Readings and Cases in Corporate Morality (2014).

Acknowledgments ix

Introduction to Ethical Decision Making 1

Part One Descriptive Theory 21

1 What Determines Ethical Behavior? 23

2 The Ethical Decision-Making Process 59

3 Impediments to Proper Ethical Decision Making 93

Part Two Normative Framework 127

4 Distinguishing Right from Wrong 129

5 The Decision to Report Misconduct 159

Part Three Practical Application 189

6 Developing and Sustaining an Ethical Corporate Culture 191

7 What Would You Do? Common Workplace Dilemmas 231

Conclusion: Navigating the Moral High Road 259

Appendix A: Factors Affecting Moral Character 271

Appendix B: Descriptive Ethical Decision-Making Models 277

Appendix C: Normative Ethical Decision-Making Models 287

Appendix D: Business Ethics in Hollywood Movies 293

Index 299