Foundations of Corporate Heritage

John M. T. Balmer is Professor of Corporate Marketing at Brunel University Business School London; quondam Professor of Corporate Brand/Identity Management at Bradford University School of Management. He is credited with formally introducing the corporate brand and corporate marketing concepts and co-created the corporate heritage brand concept with Professors Greyser and Urde. His work has been published in leading academic journals. He took his PhD from Strathclyde University in 1996 and his first professorial appointment dates back to 1999 when he was elected to a named chair as Professor of Corporate Identity at Bradford School of Management. Subsequently, he was conferred the title of Professor of Corporate Brand/Identity Management in the same institution in recognition of his pioneering scholarship in these fields. In 2007, he was appointed to a personal chair at Brunel University London where he was bestowed the title Professor of Corporate Marketing. 　These professorial appointments are understood to be the first of their kind. In 2011 he established the International Corporate Heritage Symposium and is its Chairman and Conference Organiser. In 1994 he founded the International Corporate Identity Group (ICIG) and is its Chairman. He is the Director of the Marketing and Corporate Brand Research Group at Brunel University London.

List of figures

List of tables

List of contributors

Introduction to corporate heritage: foundations and principles

John M. T. Balmer

SECTION 1
Corporate heritage and corporate heritage identities: insights from monarchies

1 Corporate heritage identities, corporate heritage brands and the multiple heritage identities of the British Monarchy

John M. T. Balmer

2 Scrutinising the British Monarchy: the corporate brand that was shaken, stirred and survived

John M. T. Balmer

SECTION 2
Corporate heritage connoisseurship: key concepts and theories

3 Corporate heritage, corporate heritage marketing, and total corporate heritage communications: What are they? What of them?

John M. T. Balmer

4 Repertoires of the corporate past: explanation and framework: introducing an integrated and dynamic perspective

Mario Burghausen and John M. T. Balmer

5 Corporate heritage brands: Mead’s theory of the past

Bradford T. Hudson and John M. T. Balmer

SECTION 3
Corporate heritage identity stewardship and corporate heritage tourism brand attractiveness

6 Corporate heritage identity stewardship: a corporate marketing perspective

Mario Burghausen and John M. T. Balmer

7 Corporate heritage tourism brand attractiveness and national identity

John M. T. Balmer and Weifeng Chen

SECTION 4
Corporate heritage and family businesses

8 Contrasting cases of corporate heritage-in-use: vibrant versus latent approaches

Dale Miller, Bill Merrilees and Holly Cooper

9 Family heritage in corporate heritage branding: opportunities and risks

Olof Brunninge

SECTION 5
Corporate heritage image, management and inheritance

10 Approaches to corporate heritage brand management: the cases of Cunard and Ritz Carlton

Bradford T. Hudson

11 Corporate heritage or corporate inheritance: a French perspective

Fabien Pecot and Virginie de Barnier

12 Corporate image heritage: a customer view of corporate heritage

Anne Rindell

Index