Performance Management for the Oil, Gas, and Process Industries

Robert Bruce Hey is a consultant and professional engineer with experience in corporate consulting in oil and gas companies as well as managing a wide range of projects in the petrochemical, power, and other heavy industries in the Middle East and South Africa. Previously, he was a Senior Shareholder Advisor for Qatar Petroleum working with the largest LNG and GLT plants in the world. He has also worked as a Senior Business Analyst and Senior Auditor for Qatar Petroleum, and has also worked for Chevron, Bahrain Petroleum Company, and Damelin College. Hey earned a BSc in Mechanical Engineering and a Graduate Diploma in Industrial Administration, both from the University of Cape Town South Africa. He is a registered project management professional (PMP) and project management institute (PMI) in the USA, a registered professional engineer (Pr Eng) in South Africa, and a member of the South African Institute of Mechanical Engineers.

1. What is Performance Management?

Part 1. Systems2. The Business Unit3. Models4. Management Systems Determination and Requirements5. The Business Cycle6. Business Process Management

Part 2. Governance and Performance7. What Are the Principles of Good Governance?8. Governance Framework9. How Does Governance Affect Performance?10. Alignment

Part 3. Risk and Performance11. Risk Management12. Risk Control Mechanisms13. Merging Performance and Risk14. Incident Preparedness and Operational (Business) Continuity Management

Part 4. Performance Indicator Selection15. Performance Focus16. Key Performance Indicator Selection Guidelines17. Relationships

Part 5. Asset Performance Management18. Types of Assets and Applicable Standards19. Information20. Human Capital21. Finance22. Physical Assets23. Turnarounds

Part 6. Benchmarking24. The Benchmarking Process and Consultant Selection25. Common Denominators and Indices Used in Benchmarking26. Benchmarking Data Verification27. Using Benchmarking Results

Part 7. Assessment, Strategies, and Reporting28. Assessment Overview29. Identification, Analysis, and Evaluation of Gaps30. Strategies and Actions31. Reporting

Part 8. Business Oversight32. Business Relationships33. The Opportunity Lifecycle34. Roles and Responsibilities35. Management Review

Part 9. Oil and Gas Issues36. Hydrocarbon Accounting37. Fuel Oil Refineries38. Gas Plants

Part 10. Conclusion39. Alignment to Achieve Recognition for Excellence