A Handbook for Managing Mentoring Programs

Laura Gail Lunsford is the Director of the Swain Center at UNC-Wilmington's Cameron School of Business. Prior to becoming the director she was a tenured Associate Professor in Psychology at the University of Arizona. She studies leader development and the psychology of coaching and mentoring. Her teaching focuses on cognitive, interpersonal and organizational psychology. These interests have been influenced by working more than two decades with talented individuals. Her research focuses on the psychology of mentoring in higher education and she has published 30 chapters, peer-reviewed articles, and case studies on mentoring and leadership. Over the last six years she has given 20 peer-reviewed talks at conferences on mentoring in the U.S., Mexico, and Europe. In addition she consults with organizations interested in leader development and mentoring/coaching programs.

1. Prologue





Part I. Understanding Mentoring





2. Defining Mentoring





3. Promoting High-quality Mentoring





Part II. Developing Mentoring Programs that Work





4. (Re)Designing a Mentoring Program





5. Recruiting, Matching, and Briefing


Part III. Enriching & Strengthening the Processes





6. Supporting the Beginning, Middle, and End





7. Promoting Learning Conversations





8. Welcoming Diversity





Part IV. Assessing Program Success





9. Measuring Mentoring





10. Improving Mentoring





11. Epilogue