Operational Auditing

Hernan Murdock is the president of Murdock Global Advisors, an internal audit, corporate governance, and human capital consulting firm. Previously, he was the director of training and development at a global internal audit firm. He has performed audit and consulting projects for clients in the manufacturing, transportation, high tech, education, insurance and power generation industries.Dr. Murdock is a senior lecturer at Northeastern University where he teaches management, leadership and ethics and frequently teaches courses for the MIS Training Institute. He is the author of 10 Key Techniques to Improve Team Productivity and Using Surveys in Internal Audits, both published by the IIA Research Foundation. He has also written articles and book chapters on whistleblowing programs, international auditing, mentoring programs, fraud, deception, corporate social responsibility, and behavioral profiling. He has delivered seminars and invited talks, and made numerous presentations at internal audit, academic and government functions in North America, Latin America, Europe and Africa.

Introduction. The Operational Audit. Objectives, Risks, and Controls. The 7 Es. Control Frameworks. Tools and Techniques. Eight Areas of Waste. Essentials of Quality Control. Documenting Findings. Data Analytics and Graphical Analysis. Change Management. IT Project Management. Conclusion.