Consumer Behaviour
SAGE Publications Ltd (Verlag)
978-1-4739-1913-6 (ISBN)
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Praised for its no nonsense approach to engaging students and conveying key learning outcomes and for striking a good balance between sociological and psychological aspects of consumer behaviour, the new edition now features increased coverage of social media, digital consumption and up-to-date marketing practice.
Written from a European perspective, international in its scope and with an array of global international examples and cases from a variety of geographic locations and different industry sectors threaded throughout the text, students’ understanding and retention of the subject is encouraged through innovative learning features including:
‘how to impress your examiner’ boxes - ideas and tips for what an examiner may be looking for to help students get the best possible grades in their assessments.
‘consumer behaviour in action’ boxes – focus on consumer decisions allowing students to focus on the applications of the concepts and theories underpinning the motivations of consumers – something they are likely to do in their future careers as marketers.
‘challenging the status quo’ boxes – encouraging students to think outside the box, think critically and exercise their problem solving skills.
The book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including PowerPoint slides, multiple choice questions, case studies, interactive glossary, flashcards, multimedia links and selected author videos to make the examples in each chapter come to life.
Suitable for Undergraduate students with little or no background knowledge of consumer behaviour.
Dr Zubin Sethna is currently Principal Lecturer (Associate Professor) in Entrepreneurial Marketing at Regent’s University London. He has successfully launched five businesses and as Managing Consultant at Baresman Consulting, he has integrated marketing/consumer behavioural strategy with management consultancy and training for numerous organisations both in the UK and internationally, and across a variety of industry sectors. He is Editor-in-Chief of the internationally respected Journal of Research in Marketing and Entrepreneurship (JRME) and is also a reviewer for a variety of leading marketing and business journals, including the European Journal of Marketing, Journal of Marketing Management, and Journal of Strategic Marketing. Jim Blythe is Visiting Professor of Marketing at University of Plymouth, UK. Jim Blythe has been a Merchant Navy officer, a ladies hairdresser, a business consultant, a rock musician, a truck driver, a company director and an award-winning playwright all before becoming an academic – he always planned on having a varied life and likes learning new skills. Currently he is trying to learn to grow vegetables (with limited success...), but he has a pilot’s licence and has learned to play drums in a samba band, so the beat goes on. Jim has written 18 books, over 50 journal articles, and has contributed chapters to 8 other books. He has taught overseas, written open-learning packs for international training organisations and has been a Senior Examiner for the Chartered Institute of Marketing. His next venture is to study for a degree in modern languages – having left school at 16 he thinks it’s time to get the education he missed out on. He holds four real degrees (including one fake), and therefore feels somewhat irritated that he is mainly known for winning the Cardiff heat of the TV show, Come Dine With Me. Perhaps the latest editions of his textbooks will help redress the balance a little...
PART 1: CONSUMER BEHAVIOUR IN CONTEXT
Chapter 1. Understanding Consumer Behaviour
Chapter 2. Consumer Behaviour and the Marketing Mix
Chapter 3. The Decision Making Process and Brand Interaction
Chapter 4. Innovation and Digital Technologies
Chapter 5. Consumption in B2C VS. B2B
PART 2: PSYCHOLOGICAL ISSUES IN CONSUMER BEHAVIOUR
Chapter 6. Drive, Motivation and Hedonism
Chapter 7. The Self and Personality
Chapter 8. Perception
Chapter 9. Learning and Knowledge
Chapter 10. Attitude Formation and Change
PART 3: SOCIOLOGICAL ISSUES IN CONSUMER BEHAVIOUR
Chapter 11. Reference Groups
Chapter 12. Age, Gender and Familial Roles
Chapter 13. Culture and Class
Chapter 14. Ethical Consumption
PART 4: CONSUMER BEHAVIOUR IN CONCLUSION
Chapter 15. Post-Purchase Behaviour
| Erscheinungsdatum | 07.09.2016 |
|---|---|
| Verlagsort | London |
| Sprache | englisch |
| Maße | 189 x 246 mm |
| Gewicht | 1100 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb |
| ISBN-10 | 1-4739-1913-4 / 1473919134 |
| ISBN-13 | 978-1-4739-1913-6 / 9781473919136 |
| Zustand | Neuware |
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