Operations Strategy

Professor Nigel Slack is Emeritus Professor of Operations Management and Strategy at Warwick Business School an Honorary Professor at Bath University and an Associate Fellow of Said Business School, Oxford. He is an educator, consultant and writer with wide experience in many sectors.   Professor Michael Lewis is Professor of Operations and Supply Management and Head of the Information, Decisions and Operations Group at Bath School of Management. He has teaching, research and consultancy experience with a broad range of public and private sector organizations.

List of figures, tables and exhibits from case studies
Preface
1 Operations strategy – developing resources and processes for strategic impact
2 Operations performance
3 Substitutes for strategy
4 Capacity strategy
5 Purchasing and supply strategy
6 Process technology strategy
7 Improvement strategy
8 Product and service development and organisation
9 The process of operations strategy – formulation and implementation
10 The process of operations strategy – monitoring and control
Case studies
Index