Security Supervision and Management

The International Foundation for Protection Officers (IFPO), headquartered in Naples, FL, was developed to facilitate the training and certification needs of first-time security officers and supervisors throughout the private and public security industry. It was registered as a nonprofit organization in January 1998, with offices in the United States and Canada. The Foundation works with corporations, colleges and protection professionals to develop professional growth opportunities for students and career security professionals. IFPO publications include The Protection Officer Training Manual, now in its 7th edition, and Security Supervision and Management: The Theory and Practice of Asset Protection. Sandi J Davies has served as the Executive Director of the International Foundation for Protection Officers (IFPO) for more than 25 years. She is the former Chairperson of the Security Services Council for ASIS International, and is currently a member of the Security Services Council and the Women In Security Council of ASIS International. Sandi has edited eight editions of The Professional Protection Officer, as well as all four editions of Security Supervision: Theory and Practice of Asset Protection.

UNIT I: FOUNDATIONS 1. What is Asset Protection 2. Legal Aspects & Liability Issues 3. Crime and Deviance 4. Ethics, Integrity, and Professional Conduct 5. Risk Management 6. Accident Causation 7. Understanding the Supply Chain

UNIT II: BASICS OF SUPERVISION 8. Basics of Supervision 9. Supervisory Characteristics & Expectations 10. Corporate Policy & Procedures 11. Operational Supervision 12. Supervisor's Role in Safety 13. Supervisor's Role in Customer Service 14. Deploying Personnel 15. Planning and Supervising Special Events

UNIT III: TRAINING & DEVELOPMENT 16. Training and Development

UNIT IV: HUMAN RESOURCE MANAGEMENT Part I - Human Capital 17. Recruitment, Retention and Selection of Security Personnel 18. Career Planning & Preparation 19. Orientation for Security Officers 20. Time and Stress Management 21. Employee Motivation Theory and Application 22. Supervising Across Different Cultures and Generations 23. Supervisor's Role in Employee Relations 24. Personnel and Monitoring Employee Performance

Part II - Security - Related Business Functions 25. Basic Statistical Analysis 26. Relationship Between Marketing & the Security Function 27. Developing and Managing a Budget 28. Scheduling 29. Total Quality Management 30. Project Management 31. Standards & Guidelines

UNIT V: TECHNOLOGY IN SECURITY 32. Technology in Security 33. Access Control Systems 34. Closed Circuit/Digital Video Systems 35. Fire Protection Systems 36. Other Technologies (K-9, X-Ray, Radiation Detection, etc.) 37. Identification and Documents

UNIT VI:  EMERGENCY MANAGEMENT 38. Incident Command System 39. Incident Management (Critical Incident Management in the Post 9/11 Era)

UNIT VII: INVESTIGATIONS 40. Managing Investigations 41. Conducting Interviews (Rapport-Based vs Adversarial) 42. Conducting a Search (Conveyances, Buildings, etc) 43. Crime Scene and Evidence Preservation 44. The Importance of Report Writing to the Security Operation 45. Detention & Apprehension Procedures

UNIT VIII: INFORMATION ASSURANCE 46. Industrial Espionage - A Primer 47. The Relationship Between Security and Corporate IT 48. Cyber Security

UNIT IX: CURRENT ISSUES IN SECURITY 49. Workplace Violence - Active Shooter 50. International Scene        51. Privacy