Computer Risk Manager (eBook)

Front Cover 1
Computer Risk Manager: A Manual for EDP Contingency Planning 2
Copyright Page 3
Table of Contents 6
Acknowledgements 4
Foreword 8
Request for Information 10
CHAPTER 1. THE NEED FOR CONTINGENCY PLANNING 12
1.1 INTRODUCTION 13
1.2 DISASTERS AND STATISTICS 14
1.3 THE WAY FORWARD 16
CHAPTER 2. A STRUCTURED APPROACH TO CONTINGENCY PLANNING 20
2.1 INTRODUCTION 21
2.2 THREAT ASSESSMENT 21
2.3 BUSINESS IMPACT REVIEW 22
2.4 CRITICAL APPLICATIONS ANALYSIS 22
2.5 ALTERNATIVE FACILITIES EVALUATION 22
2.6 CONTINGENCY PLAN PREPARATION 23
2.7 CONTINGENCY PLAN TESTING 23
2.8 CHANGE MANAGEMENT 23
CHAPTER 3. RISK ANALYSIS - THEORY AND PRACTICE 26
3.1 INTRODUCTION 27
3.2 THE RISK FACTOR 27
3.3 THE THEORY OF RISK ANALYSIS 30
3.4 RISK ANALYSIS METHODS 31
3.5 RISK ANALYSIS IN PRACTICE 36
3.6 THE MANAGEMENT OF RISK 38
3.7 RISK ANALYSIS PRODUCTS 39
3.8 BIBLIOGRAPHY 42
CHAPTER 4. DISASTER AVOIDANCE 44
4.1 INTRODUCTION 45
4.2 THE PRINCIPLES OF PROBLEM PREVENTION 45
4.3 DISASTER AVOIDANCE IN AN IT ENVIRONMENT 46
4.4 POTENTIAL PROBLEM AREAS 48
4.5 THE PEOPLE FACTOR 51
4.6 BIBLIOGRAPHY 52
CHAPTER 5. BUSINESS IMPACT - METHODS OF ASSESSMENT 54
5.1 INTRODUCTION 55
5.2 THE PRACTICAL APPROACH 55
5.3 UNDERTAKING A BUSINESS IMPACT REVIEW 56
5.4 ANALYZING THE RESULTS 57
5.5 SELLING TO MANAGEMENT 59
5.6 CASE HISTORY - LESSONS LEARNED 60
5.7 BUSINESS IMPACT PRODUCTS 63
5.8 BIBLIOGRAPHY 63
CHAPTER 6. EVALUATING ALTERNATIVE FACILITIES 64
6.1 INTRODUCTION 65
6.2 THE AVAILABLE OPTIONS 65
6.3 EVALUATION CRITERIA 71
6.4 CONTRACTUAL CONSIDERATIONS 74
6.5 NETWORK RECOVERY 81
6.6 SECURE STORAGE FACILITIES 83
6.7 BIBLIOGRAPHY 88
CHAPTER 7. CONTINGENCY PLAN PREPARATION 90
7.1 INTRODUCTION 91
7.2 CONTINGENCY PLANNING POLICY 91
7.3 TEAMS AND RESPONSIBILITIES 92
7.4 ACTIVITY CHECKLISTS 97
7.5 CRITICAL RESOURCES 99
7.6 TESTING THE PLAN 101
7.7 CHANGE MANAGEMENT 105
7.8 CONTINGENCY PLAN PRODUCTS 107
7.9 BIBLIOGRAPHY 108
CHAPTER 8. DAMAGE LIMITATION AND CRISIS MANAGEMENT 110
8.1 INTRODUCTION 111
8.2 SALVAGE AND RESTORATION 111
8.3 THE ROLE OF INSURANCE 114
8.4 DEALING WITH STRESS 116
8.5 BIBLIOGRAPHY 119
CHAPTER 9. IMPLEMENTING A CONTINGENCY PLANNING POLICY 120
9.1 INTRODUCTION 121
9.2 PREPARING FOR A CHANGE 121
9.3 UPDATING ALTERNATIVE FACILITIES 122
9.4 CONTINUING TO TEST 122
9.5 MONITORING THE PLAN 123
9.6 RESPONDING TO EMERGENCIES 124
9.7 BIBLIOGRAPHY 125
CHAPTER 10. DIRECTORY OF PRODUCTS AND SERVICES 126
10.1. UK SECTION 127
10.2 EUROPEAN SECTION 168
10.3 USA SECTION 172
10.4 ASIA PACIFIC SECTION 178