Organizational Information Systems in the Context of Globalization

1 Perspectives and Challenges of Organizational Information Systems in the Context of Globalization.- 1: Work Practices and Their Transformation.- 2 ICTs Supporting Targetmania: How the UK Health Sector is Trying to Modernise.- 3 Counter Networks, Communication and Health Information Systems: A Case Study from Mozambique.- 4 Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact.- 5 CRM in Call Centres: The Logic of Practice.- 6 Back to Basics: Sharing Goals and Developing Trust in Global Virtual Teams.- 2: Organizations, Corporations and Institutions.- 7 Have You Got Anything to Declare? Neo-Colonialism, Information Systems, and the Imposition of Customs and Duties in a Third World Country.- 8 Innovation Theories in Retrospect: The Case of Electronic Commerce Adoption in Small Business in New Zealand.- 9 Organizational and National Issues of an ERP Implementation in a Portuguese Company.- 10 ICTs and Organizational Control Across Cultures: The Case of a UK Multinational Operating in China.- 11 On the Implementation of an Information System in the Mozambican Context: The EDM Case.- 12 Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China.- 3: ICT Industries and Systems Development.- 13 The Process of Offshore Software Development: Preliminary Studies of UK Companies in Malaysia.- 14 China Telecommunications Transformation in Globalization Context: A Structuration Perspective.- 15 Factors Influencing Ireland’s Software Industry: Lessons for Economic Development through IT.- 16 Russian High-Speed Software Development: Overcoming the Challenges of Globalization.- 17 Institutional Structures and Participation: Comparative Case Studies from India.- 4: SocietalDynamics.- 18 Social Exclusion and Information Systems in Community Healthcare.- 19 Knowledge, NGOs and Networks: Applying Epistemology to the Work of Development.- 20 Less Cyber, More Café: Design Implications for Easing the Digital Divide with Locally Social Cyber Cafes.- 21 Can E-Marketplaces Bridge the Digital Divide?.- 22 The Footprint of Regulation: How Information Systems are Affecting the Sources of Control in a Global Economy.- 5: Cultural, Philosophical and Policy Issues.- 23 The Link Between ICT and Economic Growth in the Discourse of Development.- 24 Good Governance and Development Aid: Risks and Challenges of E-Government in Jordan.- 25 The Emergence of ICTs for Developing Countries: Using Dramatistic Analysis to Identify the Heroes and Villains.- 26 The ‘Ear’ and ‘Eye’ Digital Divide.- 27 Cross-Cultural IS Adoption in Multinational Corporations: A Study of Rationality.- 6: Panels.- 28 Professional Societies in Information Systems: A Force for Globalisation or Good?.- 29 Open Source and Free Software: Organizational and Societal Implications.- Index of Contributors.