Automating Business Process Re-Engineering
Prentice Hall
978-0-13-576984-3 (ISBN)
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For Business Management courses and Computer Information Systems courses using visual simulation models as strategic tools for improving performance and profit through manufacturing, operations, finance, sales or marketing.
This mainstream, must-read business primer focuses the use of simulation and modeling as a tool for a whole systems approach to enterprise business process reengineering. More importantly, this book is about the capability to drive intelligent enterprise decision-making, enabling users to make strategic business decisions based on predictive outcomes through the use of simulation and modeling, impacting every key functional area of an organization.
1. So You Don't Think You Need Simulation: An Example From “Reengineering the Corporation.”
2. A new Perspective on Change in Business.
3. The State of Business Process Reengineering.
4. Level 1 (Initial) Processes.
5. Level 2 (Repeatable) Processes.
6. Defined Processes.
7. Measured Processes.
8. Optimized (Level 5) Processes.
9. Modeling and Simulation Terminology and Techniques.
10. Requirements for Effective Capre Tools.
11. Dynamic Modeling and Simulation Tools.
12. The Capre…ú Toolset Extend+BPR…ú.
13. Developing Simulations: Step By Step Examples.
14. Reengineering A Process Using Extend+BPR.
15. Process Reengineering Case Studies Revisited.
16. Applications of Computer-Aided Process Reengineering.
17. Case Study—Automating the Analysis of Customer Service Operations at Lexis-Nexis.
18. Case Study—High Volume Manufacturer Order Fulfillment Processes.
19. Financial Analysis Using Carpe Technology.
20. Getting Started—Suggested Training Approaches.
21. Some Final Thoughts.
Appendix A: The Flying Star Ship Factory Process.
Erscheint lt. Verlag | 21.3.1997 |
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Verlagsort | Upper Saddle River |
Sprache | englisch |
Maße | 180 x 235 mm |
Gewicht | 522 g |
Themenwelt | Technik ► Maschinenbau |
Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion | |
ISBN-10 | 0-13-576984-1 / 0135769841 |
ISBN-13 | 978-0-13-576984-3 / 9780135769843 |
Zustand | Neuware |
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