Selling Today with MyMarketingLab, Global Edition - Gerald L. Manning, Michael Ahearne, Barry Reece

Selling Today with MyMarketingLab, Global Edition

Media-Kombination
2014 | 13th edition
Pearson Education Limited
978-1-292-06042-2 (ISBN)
109,25 inkl. MwSt
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This package contains Manning, Selling Today: Partnering to Create Value 13e and access to MyMarketingLab.



Important information for students:

You need both an access code and a course ID to access MyMarketingLab. Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system.





For courses in Sales and Personal Selling.



Extensive, real-world applications, carefully integrated with current personal selling concepts.



Selling Today: Partnering to Create Value helps students understand the value of developing their personal selling skills by exposing them to a careful integration of personal selling academic theory and real-world applications. And with the largest number of "learn by doing" materials available in any personal selling text, Manning/Ahearne/Reece offers instructors a variety of teaching tools to strengthen the learning process. As the developed nations of the world transition from a production focus to a sales-and-service focus, this cutting-edge new edition prepares students to succeed as members of a new generation of businesspeople.

For courses in Sales and Personal Selling.



Extensive, real-world applications, carefully integrated with current personal selling concepts.



Selling Today: Partnering to Create Value helps students understand the value of developing their personal selling skills by exposing them to a careful integration of personal selling academic theory and real-world applications. And with the largest number of "learn by doing" materials available in any personal selling text, Manning/Ahearne/Reece offers instructors a variety of teaching tools to strengthen the learning process. As the developed nations of the world transition from a production focus to a sales-and-service focus, this cutting-edge new edition prepares students to succeed as members of a new generation of businesspeople.



This package includes MyMarketingLab, an online homework, tutorial, and assessment system designed with a single purpose in mind; to improve the results of all higher education students, one student at a time. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts. Find out more at www.pearsonmylabandmastering.com/global/mymarketinglab.

Preface xix

Acknowledgments xxvii

About the Authors xxxi




PART 1 Developing a Personal Selling Philosophy 3

Chapter 1 Relationship Selling Opportunities in the Information

Economy 4

Chapter 2 Evolution of Selling Models That Complement the Marketing

Concept 29

PART 2 Developing a Relationship Strategy 47

Chapter 3 Ethics: The Foundation for Partnering Relationships That Create

Value 48

Chapter 4 Creating Value with a Relationship Strategy 71

Chapter 5 Communication Styles: A Key to Adaptive Selling Today 89

PART 3 Developing a Product Strategy 113

Chapter 6 Creating Product Solutions 114

Chapter 7 Product-Selling Strategies That Add Value 132

PART 4 Developing a Customer Strategy 151

Chapter 8 The Buying Process and Buyer Behavior 152

Chapter 9 Developing and Qualifying Prospects and Accounts 172

PART 5 Developing a Presentation Strategy 199

Chapter 10 Approaching the Customer with Adaptive Selling 200

Chapter 11 Determining Customer Needs with a Consultative Questioning

Strategy 223

Chapter 12 Creating Value with the Consultative Presentation 247

Chapter 13 Negotiating Buyer Concerns 271

Chapter 14 Adapting the Close and Confirming the Partnership 293

Chapter 15 Servicing the Sale and Building the Partnership 311

PART 6 Management of Self and Others 331

Chapter 16 Opportunity Management: The Key to Greater Sales

Productivity 332

Chapter 17 Management of the Sales Force 350




Appendix 1 Selling Today: Partnering to Create Value-Training Videos 369

Appendix 2 Regional Accounts Management Case Study 393

Appendix 3 Partnership Selling: A Role-Play/Simulation for Selling Today 417

Endnotes 485

Glossary 503

Name Index 509

Subject Index 513

Verlagsort Harlow
Sprache englisch
Maße 215 x 275 mm
Gewicht 1060 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
ISBN-10 1-292-06042-5 / 1292060425
ISBN-13 978-1-292-06042-2 / 9781292060422
Zustand Neuware
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