S/NVQ Administration Level 3 Student Handbook

CORE UNITSUnit 301- Maintain effective working relationshipsUnit 302 - Contribute to the maintenance of a healthy, safe and productive working environmentUnit 303 - Manage your work and developmentUnit 304 - Contribute to co-ordinating administrative servicesUnit 305 - Research, prepare and present information from a variety of sourcesGROUP A OPTION UNITSUnit 306 - Maintain and develop a paper-based information systemUnit 307 - Maintain and use databasesGROUP B OPTION UNITSUnit 308 - Develop effective services for customersUnit 309 - Support users of administrative servicesUnit 310 - Contribute to scheduling and coordinating activities and resourcesUnit 312 - Order, store and distribute suppliesUnit 318 - Support the use of information technology systemsUnit 319 - Produce spreadsheet documentsUnit 320 - Design and create presentations using a computerUnit 321 - Improve your written English