Business Transformation Essentials

Axel Uhl is Head of the Business Transformation Academy and a member of the Business Transformation Services Leadership Team within the Services Division of SAP. Dr Uhl is a professor at the University of Applied Sciences and Arts Northwestern Switzerland. Prior to joining SAP, he held senior management positions at Novartis, KPMG, DaimlerChrysler and Allianz. He has a PhD in Economics, and Master degrees in Business Administration, Educational Sciences and Information Technology. Lars Gollenia is Head of the global Business Transformation Services at SAP and a member of the SAP Services Delivery Executive team. Lars is the co-founder and sponsor of the Business Transformation Academy, a leadership network comprising leading academics and selected executives. He has held positions in the management consulting space. Gollenia is a Graduate in Business Administration from the Friedrich-Schiller University of Jena, Germany and studied economics and international management at Harvard.

Chapter 1 Introduction, Axel Uhl, Lars Alexander Gollenia; Chapter 2 Transformation Management Survey: Current State of Development and Potential of Transformation Management in Practice, Gerrit Lahrmann, Robert Winter, Axel Uhl; Chapter 3 Chief Innovation Officer: A New and Exciting Field of Activity for CIOs, Axel Uhl, MacGillavry Kim, Gollenia Lars; Chapter 4 The Transformational CIO, Axel Uhl, Lars Gollenia, Uli Muench; Chapter 5 Digital Renewal of 130 Years of World Class Music, Axel Uhl, Alexander Alexander, Alexander Alexander; Chapter 6 The Downturn of a Battleship: How the Proud British Automotive Industry Failed to Transform, Till Schauen, Axel Uhl; Chapter 7 Lean Transformation at Mercedes-Benz, Joachim Follmann, Sebastian Laack, Helmut Schýtt, Uhl Uhl; Chapter 8 Smart Mobility: An Up-and-Down Ride on the Transformation Roller Coaster, John Ward, Paul Stratil, Axel Uhl, Alexander Schmid; Chapter 9 Pro3 at Allianz: A New Dimension of Customer Centricity, Axel Uhl, Oliver Hanslik; Chapter 10 Who’s the Leader? Financial IT Integration at a Global Insurance Company, Gabriel Giordano, Tomasz Annabelle, Giordano, Janasz; Chapter 11 Vodafone Answers Call to Transformation, Michaela Kresak†, Lilian Corvington, Frits Wiegel, Guido Wokurka, Stephanie Teufel, Peter Williamson; Chapter 12 Shell Human Resources Transformation, Dominic Houlder, Guido Wokurka, Robert Günther; Chapter 13 A Global HR Transformation: How a Leading Company Leveraged the Innovative Power of IT, Theresa Schmiedel, Jan vom Brocke, Axel Uhl, Stefanie Zeitz; Chapter 14 Titoni Ltd.: An Independent Swiss Watch Brand in China, Matthias Messmer; Chapter 15 The Evolution of SAP Services, Oliver Müller, Jan vom Brocke, Thomas von Alm, Axel Uhl; Chapter 16 How Hilti Masters Transformation, Jan vom Brocke, Martin Petry, Theresa Schmiedel; Chapter 17 Enterprise Architecture and Transformation: The Differences and the Synergy Potential of Enterprise Architecture and Business Transformation Management, Robert Winter, Simon Townson, Axel Uhl, Nils Labusch, Joerg Noack; Chapter 18 BTM2 and ASAP: SAP’s Perfect Match, Axel Uhl, Jan Musil, Tammy Johnson, Lisa Kouch;