Organizational Communication

Dr. Katherine Miller is a leading scholar on communication in healthcare organizations. She holds bachelors and masters degrees in communication from Michigan State University, and a doctorate from the Annenberg School of Communication at the University of Southern California. She served on the faculties of the University of Kansas, Arizona State University, and Michigan State University, and has been a professor in Texas A&M University's Department of Communication since 1998. Dr. Miller is the author of three books and more than 50 journal articles and book chapters. Dr. Joshua B. Barbour studies problems that recur in the conduct of knowledge-intensive work such as managing information, making meaning, designing communication processes, and deciding what counts as legitimate organizational knowledge and what does not. Most of his research concerns the macromorphic character of organizational communication, the constraining and enabling influences of institutions and institutional logics in organizational life. He holds a bachelor’s degree from the George Washington University and a master’s degree and doctorate from the University of Illinois at Urbana-Champaign. He is currently an assistant professor at the University of Texas at Austin and has also served on the faculties of the University of Illinois at Chicago and Texas A&M University. Dr. Barbour is the author of twenty-five articles and book chapters.

Brief Contents.
Preface.
1. The Challenge of Organizational Communication.
2. Classical Approaches.
3. Human Relations and Human Resources Approaches.
4. Systems Approaches.
5. Cultural Approaches.
6. Critical Approaches.
7. Socialization Processes.
8. Decision-Making Processes.
9. Conflict Management Processes.
10. Organizational Change and Leadership Processes.
11. Processes of Emotion in the Workplace.
12. Organizational Diversity Processes.
13. Technological.
14. The Changing Landscape of Organizations.
References.
Name Index.
Subject Index.