Reframing Organizations

Lee G. Bolman holds the Marion Bloch/Missouri Chair in Leadership at the Bloch School of Business and Public Administration at the University of Missouri–Kansas City. He consults worldwide to corporations, public agencies, universities, and schools. In addition to his many books with Terry Deal, he is also coauthor of Reframing Academic Leadership with Joan V. Gallos. Terrence E. Deal left active university life as the Irving R. Melbo Clinical Professor of the University of Southern California′s Rossier School of Education. He is the coauthor of twenty–three books, including the bestselling Corporate Cultures (with A. A. Kennedy, 1982) and Managing the Hidden Organization (with W. A. Jenkins, 1994). Bolman and Deal are also coauthors of Leading with Soul (now in its third edition), Wizard and Warrior, and their forthcoming book, Reframing Leadership (also from Wiley).

Preface vii
Acknowledgments xiii
PART ONE Making Sense of Organizations 1
1 Introduction: The Power of Reframing 3
2 Simple Ideas, Complex Organizations 23
PART TWO The Structural Frame 41
3 Getting Organized 43
4 Structure and Restructuring 69
5 Organizing Groups and Teams 95
PART THREE The Human Resource Frame 113
6 People and Organizations 115
7 Improving Human Resource Management 137
8 Interpersonal and Group Dynamics 161
PART FOUR The Political Frame 183
9 Power, Conflict, and Coalition 185
10 The Manager as Politician 205
11 Organizations as Political Arenas and Political Agents 225
PART FIVE The Symbolic Frame 243
12 Organizational Symbols and Culture 245
13 Culture in Action 271
14 Organization as Theater 285
PART SIX Improving Leadership Practice 303
15 Integrating Frames for Effective Practice 305
16 Reframing in Action: Opportunities and Perils 323
17 Reframing Leadership 337
18 Reframing Change in Organizations 371
19 Reframing Ethics and Spirit 393
20 Bringing It All Together: Change and Leadership in Action 407
21 Epilogue: Artistry, Choice, and Leadership 431
Appendix: The Best of Organizational Studies 435
Notes 439
Bibliography 441
The Authors 483
Name Index 485
Subject Index 497