Rise of the Project Workforce (eBook)

Rudolf Melik has been a successful entrepreneur, professional speaker, and author with more than twelve years of field-proven experience in project and workforce management, regulatory compliance, and business process automation. A former software engineer, he cofounded Tenrox in 1995, where he has served as the CEO since the company's inception. He helped build Tenrox into a respected international software company with clients in more than fifty countries. He is also the author of industry white papers and a book on professional services automation. He lives with his wife and two children in La Crescenta, California. He holds a bachelor's degree in electrical engineering from McGill University.

Foreword vii

Preface xiii

Acknowledgments xv

PART I Working in a Flat World

1 The Rise of the Project Workforce 3

2 Managing the Project/Service Delivery Life Cycle 17

3 Project Governance 27

4 Why Project Managers Need to Know about Sarbanes-Oxley 47

5 Complying with Labor Laws and Accounting Regulations 57

PART II Project Workforce Management

6 Organization and Work Breakdown Structures 75

7 The Workflow Foundation 83

8 Initiating Projects 103

9 Workforce Planning 111

10 Project Planning 123

11 Enterprise Timesheet Management 139

12 Travel and Entertainment and Expense Management 155

13 Budgeting and Cost Accounting 165ents

14 Billing, Chargeback, and Invoicing 173

15 Work in Progress and Forecasting 189

16 Risk, Scope, and Issue Tracking 197

17 Purchasing Workflows 211

18 Project Prioritization and Selection 221

19 Reporting and Dashboards 237

PART III Implementation

20 Integration 255

21 Deployment Roadmap 269

22 Implementation and Operations 275

23 User Adoption 289

24 On-Demand or On-Premise 295

25 Building the Business Case 303

26 Conclusion 335

Index 339

"...Für Berater, die an der Einführung von
Projektmanagement-Systemen in Unternehmen arbeiten, bietet dieses
Buch einige interessante Ideen und
Lösungsansätze..."

(OrganisationsEntwicklung, Nr. 1/ 2008)