Organizational Dynamics of Technology-Based Innovation: Diversifying the Research Agenda (eBook)

Contents 6
Foreword 11
Preface 14
CONFERENCE COMMITTEE 16
CONFERENCES AS EPISTEMOLOGICAL EXPERIMENTS: Purity, Plurality, and the Politics of Knowledge 18
Part 1: Keynotes and Invited Papers 30
ORGAMIZATIONAL DYNAMICS OF TECHNOLOGY- BASED INNOVATION: Diversifying the Information Systems Research Agenda 31
TURNING THE DIGITAL DIVIDE INTO A DIGITAL DIVIDEND: Some Experiences from Manchester, UK 35
DROPPING YOUR TOOLS: The Diversity of the Research Agenda in Organizational Dynamics of Technology- Based Innovation 46
COOPERATIVE MODELS FOR INFORMATION TECHNOLOGY TRANSFER IN THE CONTEXT OF OPEN INNOVATION 58
PROCESS MODELING INFORMATION SYSTEMS DEVELOPMENT: The SelICo Case 77
Part 2: Novel Perspectives in Innovation Research 96
AN EXPLORATION OF INFORMATION SYSTEMS ADOPTION: Tools and Skills as Cultural Artefacts— The Case of a Management Information System 97
RE-SEARCHING COMMONALITY DIFFERENTLY: Subjectively Replicating a Theory of Multimedia Systems Development 112
THE SITUATEDNESS OF WORK PRACTICES AND ORGANIZATIONAL CULTURE: Implications for Information Systems Innovation Uptake 126
USER-LED INNOVATION IN CALL CENTER KNOWLEDGE WORK: A Social Shaping Perspective 144
CONTEXTUAL ANALYSIS AS SUPPORT FOR SUCCESSFUL INNOVATION IN COMPLEX ENVIRONMENTS 159
THE IDENTITY, DYNAMICS, AND DIFFUSION OF MIS 172
Part 3: Software Process Improvement 187
USE OF APPRECIATIVE INQUIRY IN SUCCESSFUL PROCESS IMPROVEMENT: An Action Research Study 188
MEASURING PROCESS INNOVATIONS AND IMPROVEMENTS 204
THE VIEWS OF EXPERTS ON THE CURRENT STATE OF AGILE METHOD TAILORING 224
THE IMPACT OF METHODS AND TECHNIQUES ON OUTCOMES FROM AGILE SOFTWARE DEVELOPMENT PROJECTS 242
Part 4: Actor Network Theory 257
THE INERTIA OF ERP PROJECTS: Diffusion or Drift? 258
MAKE TECHNOLOGY INVISIBLE, OR KEEP IT VISIBLE? The Role of Intra- organizational Transfer and Integration of Project Outcomes 272
IMPLEMENTATION OF A CUSTOMER SERVICES INFORMATION SYSTEMS STRATEGY IN A HIGHER EDUCATION CONTEXT: An Integrative Perspective 287
THE DYNAMICS OF AN lOIS IN THE SEAPORT OF BARCELONA: An ANT Perspective 300
A DYNAMIC APPROACH TO CONTEXT IN DIFFUSION RESEARCH: An Actor Network Theory Study of Mobile-TV Service 318
WORKING WITH TECHNOLOGY IN COMPLEX NETWORKS OF INTERACTION 334
Part 5: Technological Interlude: The Case of RFID 346
RFID ADOPTION: Theoretical Concepts and Their Practical Application in Fashion 347
INFORMATION SYSTEMS INNOVATION RESEARCH AND THE CASE OF RFID 364
Part 6: Firm Level Adoption Factors 378
EXTENDING THE RESEARCH AGENDA ON DIFFUSION OF INNOVATIONS: The Role of Public Programs in the Diffusion of E- Business Innovations 379
EXPLORING THE ROLE OF GOVERNMENT IN INFORMATION TECHNOLOGY DIFFUSION: An Empirical Study of IT Usage in Shanghai Firms 393
SME ADOPTION OF ENTERPRISE SYSTEMS IN THE NORTHWEST OF ENGLAND: An Environmental, Technological, and Organizational Perspective 408
INFORMATION TECHNOLOGY DIFFUSION IN THE JORDANIAN TELECOM INDUSTRY 429
Part 7: Position Papers 441
CHALLENGES FOR CREATIVITY AND INNOVATION IN MOBILE AND TRANSIENT VIRTUAL ENVIRONMENTS 442
ATTAINING ORGANIZATIONAL INNOVATIONS: Better Smart than Fast 447
KNOWLEDGE ECOSYSTEMS: A Theoretical Lens for Organizations Confronting Hyperturbulent Environments 453
THE TRIPLE HELIX, OPEN INNOVATION, AND THE DOI RESEARCH AGENDA 459
BRINGING AN INTEGRAL APPROACH TO THE FIELD OF TECHNOLOGY DIFFUSION RESEARCH 465
SOFTWARE INNOVATION AS MAINTENANCE: Theorizing the Social in Software Maintenance 471
EXPLORING STRUCTURAL CHANGES OF THE COMMUNICATIONS NETWORK DURING ORGANIZATIONAL CRISIS 476
RESEARCH AND INFORMATION SYSTEMS: How Information Systems Are Transforming the Nature of Science ( And What Does This Mean for IS Researchers) 482
PSYCHOLOGICAL REACTANCE AND INFORMATION SYSTEMS ADOPTION 486
THE NEW CHALLENGE OF BUSINESS VALUE: Time to Link Project Management Performance with Adoption Research? 491
SOCIO- TECHNICAL DESIGN OF THE 21st CENTURY: A Vision 497
WHEN COUNTERFACTUAL THINKING MEETS THE TECHNOLOGY ACCEPTANCE MODEL: An Investigation 501
THE MYTH OF ALIGNMENT 506
COACHING THE APPLICATION OF AGILE SOFTWARE DEVELOPMENT 512
Part 8: Panels 517
COMPLEXITY THEORY AND THE DIFFUSION OF INNOVATIONS 518
GLOBAL DIFFUSION OF BROADBAND: Current State and Future Directions for Investigation 520
Index of Contributors 524