Rightshore! (eBook)
XVII, 292 Seiten
Springer Berlin (Verlag)
978-3-540-77288-0 (ISBN)
Rightshore® - a registered trademark of Capgemini - is about organizing the distributed delivery process that embraces on-site, nearshore and offshore services. This book describes successful global delivery models utilizing industrialized methods to deliver SAP® projects from India. The first part is devoted to management concepts, service offerings and the peculiarities of working together with India. The second part features eight case studies from different industries and from around the world describing how India delivery centers have been successfully deployed in SAP® development projects.
Anja Hendel works for the Corporate IT of Celesio AG in Stuttgart and was a senior consultant with Capgemini in Germany. She is experienced in managing technical teams with a focus on large international SAP® template and roll-out projects. She holds a degree in combined business administration and computer science from the University of Cooperative Education Stuttgart, and a B.A. from the Open University in Milton Keynes.
Wolfgang Messner is a director with Capgemini in India and experienced in business consulting and managing cross-cultural teams in software development. He was a visiting faculty at the Indian Institute of Management Bangalore, and holds a doctorate in marketing from the University of Kassel, an MBA from the University of Wales, and an advanced degree in computing science from the Technical University Munich and the University of Newcastle-upon-Tyne.
Frank Thun is a principal consultant with Capgemini in Germany and heads the sales logistics consulting team. He has experience in designing and executing business transformation projects in North and Central America, Asia and Europe. He holds an advanced degree in Economics from the University of Kiel and the University of Glasgow.
Anja Hendel works for the Corporate IT of Celesio AG in Stuttgart and was a senior consultant with Capgemini in Germany. She is experienced in managing technical teams with a focus on large international SAP® template and roll-out projects. She holds a degree in combined business administration and computer science from the University of Cooperative Education Stuttgart, and a B.A. from the Open University in Milton Keynes. Wolfgang Messner is a director with Capgemini in India and experienced in business consulting and managing cross-cultural teams in software development. He was a visiting faculty at the Indian Institute of Management Bangalore, and holds a doctorate in marketing from the University of Kassel, an MBA from the University of Wales, and an advanced degree in computing science from the Technical University Munich and the University of Newcastle-upon-Tyne. Frank Thun is a principal consultant with Capgemini in Germany and heads the sales logistics consulting team. He has experience in designing and executing business transformation projects in North and Central America, Asia and Europe. He holds an advanced degree in Economics from the University of Kiel and the University of Glasgow.
Foreword 5
Preface 6
Contents 10
Part I Aspects of Offshoring to India 17
The Rightshore® Model 18
Offshoring in India: Opportunities and Risks 30
Economic and Business Effects of IT Offshoring 46
Industrialization of Application Implementations 60
Offshore ERP Services 78
Transforming the Front-office 93
Intercultural Aspects of Project Management in India 115
Managing from a Distance: Virtual Delegation to India 135
How to Start a Rightshore® Project 159
Part II Case Studies for Rightshore 178
Case Study: A New Sales Planning Platform for the Automotive Supplier Industry 179
Case Study: Remote Customizing 190
Case Study: Testing for the Utilities Sector 197
Case Study: Preparation of Training Materials for Manufacturing Industries 212
Case Study: Software Development for a Global Manufacturing Company 231
Case Study: Data Migration for a Global Semiconductors Manufacturer 247
Case Study: Distributed Delivery of an SAP Solution at a US Life Science Company 258
Case Study: Management Learnings for Distributed Delivery from a Major Engagement in the CPR Industry 271
Authors 291
Index 295
Erscheint lt. Verlag | 25.1.2008 |
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Zusatzinfo | XVII, 292 p. |
Verlagsort | Berlin |
Sprache | englisch |
Themenwelt | Mathematik / Informatik ► Informatik ► Software Entwicklung |
Technik | |
Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion | |
Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
Wirtschaft ► Betriebswirtschaft / Management ► Wirtschaftsinformatik | |
Schlagworte | business • Delegation • Development • Enterprise Resource Planning • Enterprise Resource Planning (ERP) • ERP • Information Technology (IT) • Management • Nearshore • Offshore • Offshoring • Outsourcing • Planning • Project Management • SAP • software development • structured analysis • SW Project Management |
ISBN-10 | 3-540-77288-X / 354077288X |
ISBN-13 | 978-3-540-77288-0 / 9783540772880 |
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