The Essentials of Marketing Research

Lawrence Silver is Associate Professor of Marketing and Management at the John Massey School of Business, Southeastern Oklahoma State University, USA. Robert Stevens is the John Massey Endowed Professor of Business at John Massey School of Business, Southeastern Oklahoma State University, USA. Bruce Wrenn is the Colson Endowed Chair Professor of Marketing at the School of Business Administration, Andrews University, USA. David Loudon is Professor of Marketing at the Brock School of Business, Samford University, USA.

Part I: The Marketing Process and Decision Making 1. Introduction to Marketing Research 2. Ethics in Marketing Research Part II: Secondary Data and Research Designs 3. Secondary Data 4. Research Designs: Exploratory and Qualitative Research 5. Research Designs: Descriptive and Causal Research Part III: Measurement, Data Collection and Sampling 6. Measurement 7. Primary Data Collection 8. Designing the Data-Gathering Instrument 9. Sampling Methods and Sample Size 10. Fielding the Data-Gathering Instrument Part IV: Data Analysis and Reporting 11. Analyzing and Interpreting Data for Decisions 12. Advanced Data Analysis 13. The Research Report Part V: Cases